didnt receive ea access code

they wont get back use in time, been trying since yesterday for a reply box never honors its sale terms

Hey there,

Where did you receive this EA Access code? If you intended to purchase a year of EA Access, but received a 1 Month code instead, you will want to reach out to the retailer your acquired the code from.

Post back with where you received this code so we can better narrow down what next steps should be.

I bought a 1 year ea access code, i tried it, it said it didnt work, i performed a full restart of the xbox, it still didnt work. i also checked if it just glitched out and didnt come by trying to download an ea access game but it said to purchase one. i
also checked if my XBL ran out which still has 3 months .

Hey AssassinatedCow -

Could you provide a bit more information please? What is the specific promotion you are referring to and if it is one for pre-ordering a game, when did you pre-order the game?

Thanks!

Hello, I Pre order Madden 17 and I haven't received my 1Month EA Acces and now it's been 10+ days. What's going on???