Didn't receive credits to my account

Discus and support Didn't receive credits to my account in XBoX Rewards & Social to solve the problem; I deposited the credits to my account and I still have not received them fbf4def1-fc83-4f4d-807f-b2df8f9669c9 Discussion in 'XBoX Rewards & Social' started by OzDjay, Nov 16, 2017.

  1. OzDjay
    OzDjay Guest

    Didn't receive credits to my account


    I deposited the credits to my account and I still have not received them

    :)
     
    OzDjay, Nov 16, 2017
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.
     
    Tenchi_Ryu, Nov 16, 2017
    #2
  3. 吊打小逗比
    吊打小逗比 Guest
    I didn't get a reward.

    I applied for the credits, but my Microsoft account didn't receive the amount.
     
    吊打小逗比, Nov 16, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Didn't receive credits to my account

    Hello OzDjay,

    We only deposit twice a month. Once around the middle of the month, and again near the end of the month. We have not yet performed this deposit, so your Credits have not been deposited.
     
    XBLRewards8, Nov 17, 2017
    #4
  5. XBLRewards8 Win User

    Didn't receive credits to my account

    Hello OzDjay,

    We only deposit twice a month. Once around the middle of the month, and again near the end of the month. We have not yet performed this deposit, so your Credits have not been deposited.
  6. XBLRewards8 Win User

    Didn't not receive my preorder credits

    Hello disc frolf,

    Your purchase of TitanFall 2 was not a pre-order, and therefore not eligible for this offer. The body of the page tracks all purchases and marks them as "You pre-ordered" even if you did not pre-order them.
  7. XBLRewards8 Win User

    Didn't receive all credits

    Hello StealthNinja28,

    Apologies for the inconvenience. We have determined why this was not awarded automatically, and have adjusted your account for that offer. You should see the pending Credits appear shortly.
  8. XBLRewards8 Win User

    Didn't receive correct credits

    Hello Metal Devil,

    Purchases that go towards offers do not also award payback. Your The Godfather and Blue Dragon purchases both went towards Rewards Actually offers last month, but since they did not complete the offer, did not award payback. Your purchase of Devil May Cry
    went towards the anime offer, but also did not complete that offer.
  9. Murphs-A47006C9-2185 Win User

    Didn't receive reward credits

    MyVip for April has not yet been deposited and according to the staff may be deposited late due to an error.
Thema:

Didn't receive credits to my account

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