Didn't receive 5,000 reward points after my first purchase?

It depends on when you got to 5,000 credits. If you got to 5,000 between the 15th and 30th, they would be deposited by the 15th. If you got to 5,000 after the 1st, it would be deposited by the end of the month.

For help with the rewards program, it's best to post in the Xbox Rewards Questions support forum.

I tried contacting support and they sent me the link here. I received the points today but rewards is closing on the 15th

Same issue here. I redeemed for the 5,000 points last week and still do not see any credits pending on my rewards account. I've received all other rewards the same day, but I have not seen anything come through for this reward yet after 5 days.

There was an Xbox Rewards offer to receive 15,000 credits ($15) if you purchased a controller between December 1 and December 17. The credits should have shown as pending about 15 days after the controller shipped. If you don't see them on the Rewards site,
you'll want to post in the Xbox Rewards Questions forum in order for Rewards support to check into it for you.

Otherwise, the Microsoft Rewards program was offering 5,000 points which you would receive about 14 days after the controller shipped. You would need to contact their customer support if that is the offer you're looking for credits from.

the Microsoft Rewards FAQ says a level 1 Microsoft Rewards member may only give or receive 1,000 points per calendar month. Level 2 members may give or receive 5,000 points per calendar month. These limits may change over time.

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.