Didn't get my Simply Rewarding Offer reward points

Dr Ghost PK · Mar 8, 2017

I buy "Injustice 2" about 5 days but i didn't get my 6000 rewards points from the Simply Rewarding offer. Please fix this

Thanks

:)

SpeedyCheetah41 · Mar 8, 2017

Simply rewarding offer

With the £36 simply rewarding offer does it have to be £36+ on one item or can i spend £36 overall on more than one item. Basically does the £36 have to be from one item?

Smwutches · Mar 8, 2017

Simply Rewarding offer

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. The amount you need to spend would depend on the region your account is set for. If your Rewards account is set for the US, you would need to spend $60USD.
If your account set for Canada, you would need to spend $64CAD. The program will not recognize purchases made outside of your region.

XBLRewards8 · Mar 9, 2017

Hello Dr Ghost PK,

That offer requires spending of 60 USD. Since your spend amount was beneath this, you did not complete the offer. We will adjust this missing amount for you to complete this offer, but in the future, please be sure to go over the FAQ in order to understand
the requirements of the offer. You should see this offer complete in the next few days.

XBLRewards8

Hello Dr Ghost PK,

That offer requires spending of 60 USD. Since your spend amount was beneath this, you did not complete the offer. We will adjust this missing amount for you to complete this offer, but in the future, please be sure to go over the FAQ in order to understand
the requirements of the offer. You should see this offer complete in the next few days.

Murphs-A47006C9-2185

If it has been over 96 hours (would would probably be 3/5), and the content did not qualify for another offer on the website, then it is likely a glitch and staff member will review your account and reply to you here.

They work Monday - Friday form 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends.

XBLRewards8

Hello matrixcaptain84,

From the FAQ for this offer:

How do I earn with this offer?

Earn 6,000 Rewards Credits when you spend $60 before tax on content from the Xbox Store and/or Microsoft Movies & TV. In order to participate in this offer, you must FIRST opt in by clicking the “Activate this offer" button at the bottom of the email you
were sent or on MyMissions. If you do not see this button on MyMissions, make sure you are signed in. All actions must be completed between March 1, 2017 00:00 UTC and March 31, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or
another world time database to determine local time.

Since you opted in on the 4th, your purchases were not eligible. Only purchases made after opting in are eligible for this offer.

XBLRewards8

Hello CHRISBROWNSRAGE,

We see that your purchases were made on the 16th and 21st. Since it has not been over 96 hours since your purchases on the 21st, we have still not processed those orders. So far only your purchase on the 16th has been processed for this offer.

XBLRewards8

Hello LHTP,

Apologies for the inconvenience. There was a yearly maintenance that occurred on the servers we use over the last weekend which caused processing to be delayed by a day or so. The Credits are now pending in your account.

Didn't get my Simply Rewarding Offer reward points