didnt get my points

Discus and support didnt get my points in XBoX Rewards & Social to solve the problem; Hello i just randomly checked my outlook email which i use for my xbox live account. and i found an email from 11/10/17 telling me that i earned 4488... Discussion in 'XBoX Rewards & Social' started by Piccoshady93, Dec 3, 2017.

  1. Piccoshady93
    Piccoshady93 Guest

    didnt get my points


    Hello i just randomly checked my outlook email which i use for my xbox live account. and i found an email from 11/10/17 telling me that i earned 4488 rewrd credits last month and deposited 7854. but when i login to my rewards it doesnt show any points on
    the meter. but if i keep scrolling i see my points there. so, is this a mistake? could you kindly check this for me and send me the rewards.

    thank you

    :)
     
    Piccoshady93, Dec 3, 2017
    #1
  2. XxcubogamerxX
    XxcubogamerxX Guest
    I requested a deposit for my rewards and it said I would get it yesterday but it still not arrived.

    Last month i requested a deposit for my reward points and it said i would get them on the 12th this month and i didnt get them and they didnt arrive today and i was wondering when i will get my reward points?
     
    XxcubogamerxX, Dec 3, 2017
    #2
  3. raysmith1996
    raysmith1996 Guest
    i didnt get my money that i used my points on

    i didnt get my money that i used my points on
     
    raysmith1996, Dec 3, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    didnt get my points

    Hello Piccoshady93,

    Since those Credits were all deposited, they are no longer pending and will not be tracked on your meter. Your MyStatement is a record of all past activity on your account, so it will appear there.

    You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (Sign in to your Microsoft account),
    where they will be listed as a refund with a negative amount.
     
    XBLRewards8, Dec 4, 2017
    #4
  5. XBLRewards8 Win User

    didnt get my points

    Hello Piccoshady93,

    Since those Credits were all deposited, they are no longer pending and will not be tracked on your meter. Your MyStatement is a record of all past activity on your account, so it will appear there.

    You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
    where they will be listed as a refund with a negative amount.
  6. GimletCAVEMAN Win User

    Promblem

    how come i didnt get my 200 points for getting a 12 month membership
  7. Smwutches Win User

    Traded gems for reward points , didnt get points

    It takes about 96 hours for the credits to show as pending in your account.
  8. Thorw4ld Win User

    Summer of Arcade 2010 Points reward removed from my account

    Dude... when I bought the games to get the 1200 Points I didnt even know there is such a thing as "promotional points" because microsoft didnt make it clear to me.
  9. XBLRewards8 Win User

    i didnt get my money that i used my points on

    Hello raysmith1996,

    This forum is for Xbox Live Rewards issues. We see that you do not have any Xbox Live Rewards Credits or redemptions from the Vault, so it would not be possible to have any Rewards from our program.The Microsoft Rewards program is a separate program, so
    we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
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didnt get my points

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