Didn't get 50000 reward credits. Help

Discus and support Didn't get 50000 reward credits. Help in XBoX Rewards & Social to solve the problem; Waiting on 50000 reward credits 7c42d779-f034-46fd-aa96-c78d95b683ff Discussion in 'XBoX Rewards & Social' started by Magic Anima, Dec 29, 2016.

  1. Magic Anima
    Magic Anima Guest

    Didn't get 50000 reward credits. Help


    Waiting on 50000 reward credits

    :)
     
    Magic Anima, Dec 29, 2016
    #1
  2. Vennomz NA
    Vennomz NA Guest
    why

    i havent got anything from 50000 rewards credits
     
    Vennomz NA, Dec 29, 2016
    #2
  3. RangedWharf
    RangedWharf Guest
    Xbox One S Upgrade Mission completed, Reward not arrived yet

    I ordered XBOX One S through the MSStore, and haven't received the 50000 Live reward credits yet, can you help?

    Regards

    Neil
     
    RangedWharf, Dec 29, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Didn't get 50000 reward credits. Help

    Hi Magic Anima. There is currently a delay in awarding for the console offer. You should see Credits pending by the end of the week. Thanks for your patience.
     
    XBLRewards3, Jan 3, 2017
    #4
  5. XBLRewards3 Win User

    Didn't get 50000 reward credits. Help

    Hi Magic Anima. There is currently a delay in awarding for the console offer. You should see Credits pending by the end of the week. Thanks for your patience.
  6. Murphs-A47006C9-2185 Win User

    Simply Rewards, Didn't Get Rewards Credit

    If it has been over 96 hours (would would probably be 3/5), and the content did not qualify for another offer on the website, then it is likely a glitch and staff member will review your account and reply to you here.

    They work Monday - Friday form 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends.
  7. XBLRewards8 Win User

    Simply Rewards, Didn't Get Rewards Credit

    Hello matrixcaptain84,

    From the FAQ for this offer:

    How do I earn with this offer?

    Earn 6,000 Rewards Credits when you spend $60 before tax on content from the Xbox Store and/or Microsoft Movies & TV. In order to participate in this offer, you must FIRST opt in by clicking the “Activate this offer" button at the bottom of the email you
    were sent or on MyMissions. If you do not see this button on MyMissions, make sure you are signed in. All actions must be completed between March 1, 2017 00:00 UTC and March 31, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or
    another world time database to determine local time.

    Since you opted in on the 4th, your purchases were not eligible. Only purchases made after opting in are eligible for this offer.
  8. XBLRewards8 Win User

    I didn't get reward credits

    Hello SargentDynamit8,

    As mentioned in your previous post (https://forums.xbox.com/en-US/thread/43d99f1d-acc6-4814-8372-cb5214ae1863), we already adjusted these Credits. Our initial adjustment
    of 5000 was deposited with various survey Credits on March 30th. Our second adjustment after your further complaint of 10,000 was deposited on April 13th. These will be listed as a refund with a negative amount on your commerce page at (https://commerce.microsoft.com/).
    Furthermore, 150,000 Rewards Credits would be 150 USD. We do not have any offers that would have awarded this much.
  9. XBLRewards8 Win User

    purchased rewards credits with Gems and didn't get rewards credits

    Hello doubleOhTen,

    We do not see any issue with your Gem claim from the vault, and the Credits are currently pending in your account. From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
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Didn't get 50000 reward credits. Help

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