Did not recieve Xbox Gold Quest prize

Discus and support Did not recieve Xbox Gold Quest prize in XBoX Sales and Promo to solve the problem; Hello, I completed the requirements for the January Xbox Live Gold Quest but never received my prize. I sent 2 emails to the address listed in the... Discussion in 'XBoX Sales and Promo' started by Jaybrones, Mar 14, 2018.

  1. Jaybrones
    Jaybrones Guest

    Did not recieve Xbox Gold Quest prize


    Hello,

    I completed the requirements for the January Xbox Live Gold Quest but never received my prize. I sent 2 emails to the address listed in the terms and conditions, but have yet to receive a response. I'd greatly appreciate any help. Thank you.

    :)
     
    Jaybrones, Mar 14, 2018
    #1
  2. Robo RaBBit 121
    Robo RaBBit 121 Guest
    Gold & Game pass quests summer edition

    í completed last weeks quests for both game pass and xbox live gold. I haven't received Survival DLC, for Tom Clancy's The Division a Game pass Quest. I have also not received my Xbox Gold Quest Prize.
     
    Robo RaBBit 121, Mar 14, 2018
    #2
  3. certifiedninja1
    certifiedninja1 Guest
    November xbox live quest prize

    Also a lot of people got the December live and gamepass quest prizes on Friday. Didnt recieve either. Hopping I just have to wait a little longer for my prizes. Not sure why they dont but these quest need a way to track what you completed. Any help would
    be appreciated.
     
    certifiedninja1, Mar 14, 2018
    #3
  4. Mister Cazador
    Mister Cazador Guest

    Did not recieve Xbox Gold Quest prize

    Hi there Jaybrones.

    We took a closer look into this so please check your Xbox Live message center for more info. We hope that helps Did not recieve Xbox Gold Quest prize :)
     
    Mister Cazador, Mar 15, 2018
    #4
  5. Mister Cazador Win User

    Did not recieve Xbox Gold Quest prize

    Hi there Jaybrones.

    We took a closer look into this so please check your Xbox Live message center for more info. We hope that helps :)
  6. certifiedninja1 Win User

    November xbox live quest prize

    Also a lot of people got the December live and gamepass quest prizes on Friday. Didnt recieve either. Hopping I just have to wait a little longer for my prizes. Not sure why they dont but these quest need a way to track what you completed. Any help would
    be appreciated.
  7. Enoughced08 Win User

    Xbox game quest

    Me

    I completed the June 19th to the july 2 xbox live gold quest and never received the mystery prize
  8. nol95 Win User

    Xbox Gold Quests for September 2018 rewards not received.

    I read the Xbox Gold Quests requirements and I meet them all. I am solely talking about the Gold Quests, not Game Pass Quests. It only says supplies are limited for Game Pass Quests, so I am wondering why I have not been given my mystery prizes.
  9. Necromancer V Win User

    Xbox Quest participation prizes not given yet.

    Hey Necromancer,

    Are you posting in regards to March's Xbox Quests? If so, the rewards will be extra entries to win a 24-karat Gold Xbox One X console instead of codes being sent out. This is also the same for April Quests.

    In regards to your Xbox Quest progress, when was the first time you saw the ineligible message? Does that message still show on the page?
    I misspoke when I said participation prizes. They were called "rewards" for completing the quests. They (the codes) were not actually prize drawings nor were they listed as winnable prizes (as far as I remember) and there was still a grand prize drawing
    that you were entered into if you completed the quest. For example, some of the rewards I gotten for completing the quests were codes for GTA5 shark cards, 1 month of game pass, and 1 month of Gold membership.

    So my modified question is; did they remove giving rewards for completing the quests? Or is my mystery ineligibility what prevented the rewards for March's quest? or were they delayed to be sent out?

    The ineligible message appeared Sunday, April 22nd, when I went to the URL I linked in my first post and then clicked on "check your quest progress here". And I looked again and the message still comes up as ineligible.
Thema:

Did not recieve Xbox Gold Quest prize

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