Did not recieve the Rewards credit for that was promised if I did the Rewards mission.

Hello LX Easy,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending.

Those are for gems which are not the same as rewards credits.

So what are the gems? As in the email it states that they will be transferred across to microsoft reward credits. I thought it had some affect on the rewards I recieve?

Hello FlST OF RUKT,

From our FAQ:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Since you made purchases towards Warrior Rewards (Witcher 3) and Simply Rewarding last month, those purchases did not award payback. This brings your purchases down to $260 in payback, which is why you Received 9,600 Credits in payback. Since you did not
complete Warrior Rewards, you did not receive offer completion Credits. Your Simply Rewarding Credits were placed as pending on the 7th and were a part of the March 29th deposit.

Hello aceofspades4790,

Since you are not a Rewards member, you did not receive any Credits. Only Rewards members are eligible for Rewards.

update: I did receive the credit deposit on December 27, 2017, but that was before everything changed to £ and not $. I can't seem to qualify for missions that require money spent, like Freedom Rewards. Is this because I don't spend £ like it wants?