Did not recieve FRANKENrewards from October.

Discus and support Did not recieve FRANKENrewards from October. in XBoX Rewards & Social to solve the problem; I completed all 4 steps to the my mission for October. Where I had to spend $45 on game/movies. I only received Level 2 reward for Avatar items and... Discussion in 'XBoX Rewards & Social' started by BigHorn951, Nov 14, 2017.

  1. BigHorn951
    BigHorn951 Guest

    Did not recieve FRANKENrewards from October.


    I completed all 4 steps to the my mission for October. Where I had to spend $45 on game/movies. I only received Level 2 reward for Avatar items and only received 1,000 points when it says you get 2,000 for completing. Did not get rewards for buying Outlast
    2, Resident Evil, Poltergeist, The Hills have Eyes, Tales from the crypt purchases. I was not awarded the rewards for getting achievements 3 in Outlast2 and 2 in Resident Evil and this didn’t get the rewards for completing the mission. Nor did I get rewards
    for completing all tasks. I have waited 96hrs and it never updated, Please advise.

    :)
     
    BigHorn951, Nov 14, 2017
    #1
  2. deathdealer7888
    deathdealer7888 Guest
    Haven't received credits.

    I haven't received all credits for completing FrankenRewards in the month of October. I received 1,000 credits for completing part 3. I have not received credits for completing the other parts yet.
     
    deathdealer7888, Nov 14, 2017
    #2
  3. deathdealer7888
    deathdealer7888 Guest
    Have not received credits

    I have not received credits for completing the October MyMission FrankenRewards. I received credits for one part, buying accessories for my Avatar. I have not received credits for completing the other parts. I did buy $40 worth of qualifying products. I
    also acquired 5 achievements for the game I bought, and did all of that within the designated time frame. By fulfilling those requirements I also qualified for the bonus which adds up to 14,000 credits I have yet to received.
     
    deathdealer7888, Nov 14, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Did not recieve FRANKENrewards from October.

    Hello BigHorn Bruh,

    Apologies for the inconvenience. We have determined that there was an issue with your Tales From the Crypt purchase. Additionally, your Resident Evil Redemption 2 Episode purchase was an add-on, and not a purchase of the game, so it did not count towards
    this offer. We have fixed the issue with your Tales From the Crypt purchase. You should see the three remaining steps of the offer complete shortly.
     
    XBLRewards8, Nov 15, 2017
    #4
  5. XBLRewards8 Win User

    Did not recieve FRANKENrewards from October.

    Hello BigHorn Bruh,

    Apologies for the inconvenience. We have determined that there was an issue with your Tales From the Crypt purchase. Additionally, your Resident Evil Redemption 2 Episode purchase was an add-on, and not a purchase of the game, so it did not count towards
    this offer. We have fixed the issue with your Tales From the Crypt purchase. You should see the three remaining steps of the offer complete shortly.
  6. xXzZSH4D0WZzXx Win User

    Pixels Promotion

    I still haven't recieved a code of Geometry Wars 3 as well, and I purchased Pixels during the promo on the 17th of October; although, the promo ended on the 19th of October. I'm a bit upset, because I paid $19.99 for something, but simultaneously recieved
    nothing, from the promo that was advertised for several weeks, even after the date was expired. I believe that every Xbox Live member that have participated in this Promo deserves an apology, for not recieving content, due to falsified advertising.
  7. XBLRewards8 Win User

    October FrankenRewards missing Level 3 & 4 credit

    Hello LakeView312,

    Apologies for the inconvenience. After investigating your account, we found an issue properly associating achievements from your purchases with this offer. We have adjusted these titles, and you should see completion of both events shortly.
  8. XBLRewards8 Win User

    Frankenrewards

    Hello BrushyCarrion66,

    Yes, we have a small wiggle room to allow for a missing cent. A purchase of $39.99 will complete the $40 requirement for FrankenRewards.
  9. XBLRewards8 Win User

    FrankenRewards

    Hello Ctrathen27,

    Apologies for the inconvenience. We have determined the issue with your title's achievements, and have adjusted your account for completion of the offer. You should see the achievement part of the offer complete shortly. Once our system detects this change,
    you should see the full completion follow afterward.
Thema:

Did not recieve FRANKENrewards from October.

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