Did not recieve 50,000 reward credit XB1 S

Discus and support Did not recieve 50,000 reward credit XB1 S in XBoX Rewards & Social to solve the problem; I upgraded my Xbox One to the Xbox One S during your 50,000 reward promotion through ordering at the Microsoft Store, the item shipped on October 31st,... Discussion in 'XBoX Rewards & Social' started by Sizzmarcusio, Nov 16, 2016.

  1. Sizzmarcusio
    Sizzmarcusio Guest

    Did not recieve 50,000 reward credit XB1 S


    I upgraded my Xbox One to the Xbox One S during your 50,000 reward promotion through ordering at the Microsoft Store, the item shipped on October 31st, uts been over the 15 day shipping period with no credit, please look this up and issue my rewards!

    Gamertag -

    Order # 11991015068

    :)
     
    Sizzmarcusio, Nov 16, 2016
    #1
  2. 50,000 reward credits

    I bought an Xbox one S and didnt recieve the 50,000 rewards credits
     
    Riiley Freeman, Nov 16, 2016
    #2
  3. Sizzmarcusio
    Sizzmarcusio Guest
    50,000 reward points not received newly purchased XB1 S from Microsoft store

    It's been 15 days since my XB1 S shipped from the Microsoft store after upgrading my original XB1 during the 50,000 point reward promotion, yet I've not received my credit/points.

    Order # 11991015068

    Gamertag -
     
    Sizzmarcusio, Nov 16, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Did not recieve 50,000 reward credit XB1 S

    Hello Sizzmarcusio,

    Apologies for the inconvenience. We can confirm your purchase, and will move to adjust your account to reflect this. You should see the Credits pending by the end of next week, at the very latest!
     
    XBLRewards8, Nov 17, 2016
    #4
  5. XBLRewards8 Win User

    Did not recieve 50,000 reward credit XB1 S

    Hello Sizzmarcusio,

    Apologies for the inconvenience. We can confirm your purchase, and will move to adjust your account to reflect this. You should see the Credits pending by the end of next week, at the very latest!
  6. xIExogenesisIx Win User

    Pending rewards credits or not received - One single big thread!

    I have also upgraded to the S model through the rewards site and have not received 50,000 credits.

    Seeing as how the promotion ends in 2 days I'm getting worried.
  7. XBLRewards8 Win User

    Didn't get my 15000 reward credits for buying Xbox one s on Microsoft.com .. not pending either

    Hello Magic Anima,

    That offer is actually for 50,000 Credits. From the FAQ for that offer:





    When will I receive my Rewards Credits?

    Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.





    Since your purchase was made recently, it is too early for those Credits to appear as pending.
  8. Smwutches Win User

    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
  9. SargentDynamit8 Win User

    Something doesn't seem right?

    There are still many reward credit not converted for. So you made a mistake rewards8. I request 50,000 reward credit to make up for those credits not converted and for VIP errors.
Thema:

Did not recieve 50,000 reward credit XB1 S

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