Did not receive the additional 3 months Xbox Live Gold

Discus and support Did not receive the additional 3 months Xbox Live Gold in XBoX Sales and Promo to solve the problem; 1. Purchased via microsoft.com/de-de/store (EUR 11,99). 2. Purchased on January 23, 2018. Order number 2120001297. 5c5d6980-4f6d-4472-a352-b5c7cb2fd83f Discussion in 'XBoX Sales and Promo' started by ListeUhr87, Mar 18, 2018.

  1. ListeUhr87
    ListeUhr87 Guest

    Did not receive the additional 3 months Xbox Live Gold


    1. Purchased via microsoft.com/de-de/store (EUR 11,99).

    2. Purchased on January 23, 2018. Order number 2120001297.

    :)
     
    ListeUhr87, Mar 18, 2018
    #1
  2. Mister Cazador
    Mister Cazador Guest
    3 months xbox live

    Hi there bardockssj2, thanks for reaching out.

    We're afraid if you did not receive a code for the additional three months of Xbox Live Gold for this promotion, it indicates that you did not purchase the original three months of Gold during the offer window and we won't be able to send a code.
     
    Mister Cazador, Mar 18, 2018
    #2
  3. Rocket Prince
    Rocket Prince Guest
    Free 3 months Xbox live gold codes, not received

    Hello,

    I ordered the 3 Month XBox Live Gold Code off the Microsoft Store a few weeks ago. The promo was that I was to receive 3 months free. I did not receive the code for the 3 free months in the e-mail. My order number is 8294831016. Could someone please
    assist?
     
    Rocket Prince, Mar 18, 2018
    #3
  4. Mister Cazador Win User

    3 months xbox live

    Hi there bardockssj2, thanks for reaching out.

    We're afraid if you did not receive a code for the additional three months of Xbox Live Gold for this promotion, it indicates that you did not purchase the original three months of Gold during the offer window and we won't be able to send a code.
  5. Captain Gini Win User

    gold to game pass ultimate

    Your Live Gold time will be of the essence, an additional 3 months will be added to this time.
  6. Ryno Jnr Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there ! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
    that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!
  7. Mister Quasar Win User

    Purchase 3 months of Xbox Live Gold and Receive an Additional 3 months issue

    Hi QuotableJewel71!

    Thanks for letting us know - so we can take a further look into this on our end, please reply to

    this thread     with the information that's requested in the opening post. I'll be locking this thread going forward.
  8. Mister Beep Win User

    Bought 3month gold still not received minecraft

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
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Did not receive the additional 3 months Xbox Live Gold

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