Did not receive Quantum Break Windows 10 Code

Discus and support Did not receive Quantum Break Windows 10 Code in XBoX Sales and Promo to solve the problem; Hi, I pre-ordered Quantum Break on Xbox One but I did not receive my Windows 10 code. 5de6aead-6a78-4fe9-bee9-98d1d51da2ef Discussion in 'XBoX Sales and Promo' started by Rookboom, May 24, 2016.

  1. Rookboom
    Rookboom Guest

    Did not receive Quantum Break Windows 10 Code


    Hi, I pre-ordered Quantum Break on Xbox One but I did not receive my Windows 10 code.

    :)
     
    Rookboom, May 24, 2016
    #1
  2. Chevasto Desse
    Chevasto Desse Guest
    Code for Quantum Break on Windows 10

    I also did not receive code for windows 10 version of Quantum Break
     
    Chevasto Desse, May 24, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
     
    Mister Beep, May 24, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Did not receive Quantum Break Windows 10 Code

    Hey Rookboom,

    Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

    If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

    Keep us posted!
     
    Mister Beep, May 25, 2016
    #4
  5. Chevasto Desse Win User

    Code for Quantum Break on Windows 10

    I also did not receive code for windows 10 version of Quantum Break
  6. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  7. Mister Quimby Win User

    Codes for Digital Quantum Break purchase

    Hey there dr3wzy1

    Just to clarify, when did you purchase Quantum Break? If you just purchased Quantum Break recently, it will take up to 10 days for you to receive your code. Also, if you recently purchased Quantum Break, you will only receive a code for Alan Wake. The Windows
    10 version of Quantum Break and American Nightmare were only offered with the pre-order of Quantum Break.

    If it has been past 10 days, be sure to let us know so that we can look into this further. Thanks!
  8. Mister Quimby Win User

    Quantum Break Free Windows 10 Code missing

    Hey there TXDragon68!

    Just to clarify did you purchase the physical disc version of Quantum Break? Also, did you purchase Quantum Break from the Microsoft Store? If so, you will not be receiving a code for the Windows 10 version of Quantum Break. For further details check out
    the
    Quantum Break FAQ     page. Thanks in advance!
  9. Mister Beep Win User

    THIS IS RIDICULOUS!!!! (Quantum Break)

    Hey RoseBubz07,

    You were sent two separate games, Alan Wake & Alan Wake's American Nightmare. As Kolea stated, Quantum Break for Windows 10 codes started going out today, and everyone should received their codes 7-10 days after Quantum Break's release.

    Please post a new thread if you don't receive your Quantum Break for Windows 10 code by the 15th of April, 2016.
Thema:

Did not receive Quantum Break Windows 10 Code

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