Did not receive my Gift Code credit.

Discus and support Did not receive my Gift Code credit. in XBoX Sales and Promo to solve the problem; Hello, I ordered Fifa 16 from Microsoft and was supposed to receive a $10 Microsoft Store Gift Code (as it shows on my recent orders) but I actually... Discussion in 'XBoX Sales and Promo' started by rootbeer addict, Jun 10, 2016.

  1. rootbeer addict
    rootbeer addict Guest

    Did not receive my Gift Code credit.


    Hello, I ordered Fifa 16 from Microsoft and was supposed to receive a $10 Microsoft Store Gift Code (as it shows on my recent orders) but I actually never received the $10, as my account shows that there is $0.00 in gift codes and credits.

    :)
     
    rootbeer addict, Jun 10, 2016
    #1
  2. ReservedElf5686
    ReservedElf5686 Guest
    Did not receive Forza Horizon 3 $10 gift code

    I purchased Forza Horizon 3 within the first two weeks, but did not receive a gift code. I have checked my message center and my email, but did not receive anything about the gift code.
     
    ReservedElf5686, Jun 10, 2016
    #2
  3. ReservedElf5686
    ReservedElf5686 Guest
    Did not receive Forza Horizon 3 $10 gift code

    I purchased Forza Horizon 3 within the first two weeks, but did not receive a gift code. I have checked my message center and my email, but did not receive anything about the gift code.
     
    ReservedElf5686, Jun 10, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Did not receive my Gift Code credit.

    You would need to contact customer support for microsoftstore.com since that offer is through them.
     
    Smwutches, Jun 10, 2016
    #4
  5. GreyStormGaming Win User

    Destiny 2 Forsaken Lies

    Did you receive 70$ credit on your Xbox account or was it a code for a 70$ gift card ?
  6. Smwutches Win User

    Did not receive my Gift Code credit.

    You would need to contact customer support for microsoftstore.com since that offer is through them.
  7. Smwutches Win User

    Missing points

    If you preorder a game as a physical disc from microsoftstore.com you can receive a $10 gift code. If you are a rewards member, you will receive 15,000 credits instead of the $10 code. The credits should show as pending about 10-15 business days after the
    game shipped.

    If you preordered Gears 4 digitally, it had to be preordered before October 1 in order to qualify for the credits. If you did, support will check into your credits and post back here.
  8. Smwutches Win User

    Missing rewards points for preorders

    Support will double check everything, but keep in mind that as a rewards member you receive the 15,000 credits instead of the $10 gift code.
  9. NiteTimeOwl3533 Win User

    Xbone NBA2K19 Bundle Code

    Did you receive any error code when you entered the NBA2k19 code?

    https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues
Thema:

Did not receive my Gift Code credit.

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