Did not receive my code for gears of war 4 and support did not help

Hi, I did receive my 4 redeem codes, however the codes for the original gears of war and gears of war 3 did not work, and do not work until today, I always get the code Xbos-0X80150017.

The codes for gears of war 2 and judgement did work though.

gamertag

Hey there MYCARSLOUDER.

To clarify, did you not receive a code for Gears of War 4 with your Xbox One? If the code was not included in the box, then I am afraid we do not have a replacement to offer. You'll need to reach out to the retailer for an exchange or replacement. If you're
referring to the Gears of War collection, you'll need to wait 30 days from the day you started playing Gears of War 4.

with one has not received his codes for gears of war 4 and did not get the code for gears of war judgment 1or 2 or 3 or judgment

Hey there royalt1999!

Just to clarify, did you not receive the code for the Gears of War 4 beta or for Gears of War: Ultimate Edition? If you did not receive a code for Gears of War: Ultimate Edition in the bundle box, you will need to reach out to the original purchase retailer
for further assistance. If you are referring to the Gears of War beta, those codes have not been sent out yet. Thanks in advance!

Hey fxbanker,

You received a disc copy of Gears of War 4? If so, the codes should be located in the case if the bundle you purchased was specially marked. In order to receive the Gears of War 4 codes over Xbox Live, you would need to redeem a digital code for Gears of
War 4, or would have had to purchase digitally through the Xbox Store. If you did redeem a Gears of War 4 code for the
digital version, then Smwutches is correct that you will receive the codes within 30 days of the code redemption date.

Please let us know if it is not digital so we can further narrow this down!