Did not receive Mixer rewards

l Slick Nick l · Jun 20, 2018

Hello, I have watched the E3 and inside Xbox stream using the mixer app on my phone. Both times I was logged in under this account (gamertag. As of today, I have not yet received a notification regarding the mixpot rewards.

Thanks in advance!

:)

Sgt iiSTARzZ · Jun 20, 2018

Did not get Ebon Flintlock from March 22nd Stream

I watched the Mixer stream for Sea of Thieves and I did not receive the mixpot reward.

GBO · Jun 20, 2018

Another Mixpot Post

I am another individual who watched E3 live on Mixer and did not receive rewards. I signed up for Mixer, connected the accounts, then watched the conference live (I had the stream going shortly before it went live even). Haven't received any of the rewards
as yet.

Thanks

GJChester · Jun 20, 2018

I believe they were only available watching live not Video On Demands, your comment isnt clear as to if you wathced them live. However while they should be all rolled out by now Microsoft's Xbox Support teams are slowly reply to people on here. Many of
us are Ambassadors and while can offer help and pointers cannot access your accounts with Microsoft. In a lot of cases it was just a case of waiting a few days till the rewards got assigned to accounts.

You can check by looking at
https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results. If its not there, Xbox Support will reply to you soon with more details

XBF SC Jasowh · Nov 3, 2018

Hey l Slick Nick l,

We have sent you an Xbox Live message with further information. Be sure to check your
Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.

Thank you for posting!

XBF SC Jasowh

Hey l Slick Nick l,

We have sent you an Xbox Live message with further information. Be sure to check your
Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.

Thank you for posting!

GJChester

I believe they were only available watching live not Video On Demands, your comment isnt clear as to if you wathced them live. However while they should be all rolled out by now Microsoft's Xbox Support teams are slowly reply to people on here. Many of
us are Ambassadors and while can offer help and pointers cannot access your accounts with Microsoft. In a lot of cases it was just a case of waiting a few days till the rewards got assigned to accounts.

You can check by looking at
https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results. If its not there, Xbox Support will reply to you soon with more details

Oraclea

Hi, I don't believe you'd get an Xbox Live Message, but you would get a notification on Mixer that you have received the item. Additionally, the item would show up in your Xbox/Microsoft order history: https://account.microsoft.com/billing/orders

Additionally, the reward would have required you to link your Mixer account to your Xbox/Microsoft account- hopefully you did that as well!

I couldn't find specific information about the timeframe of the rewards for this promotion, but usually they arrive within a week of an event. It looks like this event in question was on July 21-22, so if you haven't received the reward after a week from
then, and you did have your Mixer account linked to your Microsoft account, I'd recommend creating a post in the "Sales and Promotions" section of this forum about the issue.

Hope that helps!

luizgustavo7

Still waiting to receive my reward...was on mixer account. Also checked commerce to see of it is there ut still nothing.

cjkfg

Jurgen1488

I'm sure to watch this action on my Xbox through the Mixer. I'm very curious about the news. And for exclusive games. And for the future of Xbox. I'm also curious about what rewards I receive for watching this event via the Mixer.

Did not receive Mixer rewards