Did not receive credits for October missions

Hello Rappin Duke,

Looks like your purchases were one cent short of qualifying, which is why this offer did not automatically complete for you. I'll adjust these offers for completion since I'm sure we can both agree that's close enough. You should see the Credits for both
offers pending by the end of next week!

Hey there, Yogi! I assure you that I am an employee of Microsoft. For all employees and their names, you can check out
this post here.

I understand that you received your credit in October. However, there was no credit given in December. The message you received was a reminder, not saying you got the credit. It was specifically talking about the credit you received back
in October.

I do hope I have clarified this further. You should not have received any further credit, and the message was a reminder about the credit you got in October expiring.

There were 2 offers to receive credits for purchasing a console (they actually only ran from October to the end of December). Either the default offer of 30,000 credits or the offer for 50,000 credits. The offer for 50,000 credits was not given to everyone
and was not just for gold members. In order to qualify, you had to be chosen for the offer (you would have either received a specific email for that offer including a code, or the offer would have shown on the Missions page of the Rewards site when you signed
in, begin gold was not a requirement). If you were not chosen for the 50,000 credit off (as support stated), you would receive the default offer of 30,000 credits.

Hey there, BurningMarlin6! That credit was just for October. If you are receiving emails, this is because the content purchased with the credit was not in Xbox Video. There should not be more credit than what was received in October, only reminders that
you should be spending it. I hope that helps clear things up for you. :3

Hello ShadowDragonX18,

We will review your progress for your purchases from the 16th to the 26th. However, regarding your further posts:

You received Credit for your FREEdom Rewards purchases. Since you only purchases consumables for a single game in October and November, you received Credits for the FREE pass offer on October 5th and November 2nd. However, since you did not make any consumable
purchases in December, you did not complete FREEquent player, and since you did not make purchases from three different games in a month, you did not receive Credits for 1, 2, FREE.

For Games on Demand, only pre-orders made during the offer period are eligible for that offer. Since you did not have three eligible pre-orders during the offer period, you did not receive three punches and therefore did not complete the punch card.