Did not receive Alan wake code with purchase of quantum break

Discus and support Did not receive Alan wake code with purchase of quantum break in XBoX Sales and Promo to solve the problem; It has been past the 7 to 10 days and still have not received code for Alan wake yet. Any idea when i will get this? ffec8166-4a84-48d9-989e-d2063e764d8c Discussion in 'XBoX Sales and Promo' started by Lightning2524, Apr 18, 2016.

  1. Did not receive Alan wake code with purchase of quantum break


    It has been past the 7 to 10 days and still have not received code for Alan wake yet. Any idea when i will get this?

    :)
     
    Lightning2524, Apr 18, 2016
    #1
  2. Qantum break

    I bought the game Quantum break, and I did not receive the code of the game of alan wake, or only in the purchase of the physical media, that people win the game alan wake?
     
    MadeBIGHEAD71, Apr 18, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
     
    Mister Beep, Apr 18, 2016
    #3
  4. Ruptura BRBO
    Ruptura BRBO Guest

    Did not receive Alan wake code with purchase of quantum break

    não recebi os meu até hoje fiz a compra em 02 de abril

    [Translation: I did not get the mine until today made the purchase
    on April 02]
     
    Ruptura BRBO, Apr 18, 2016
    #4
  5. bowski477
    bowski477 Guest
    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
     
    bowski477, Apr 19, 2016
    #5
  6. Hey, guys! I've sent you both a Forums private message. You can check them
    here! Did not receive Alan wake code with  purchase of quantum break :D
     
    Misses Quinzel, Nov 3, 2018
    #6
  7. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  8. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only
  9. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  10. BuckedHarmony39 Win User

    Not Received Any Quantum Break Digital Pre-order Codes

    ◾Alan Wake's American Nightmare (Delivered 7-10 days after purchase)

    ◾Alan Wake + The Signal & The Writer DLC (Delivered soon after Quantum Break's release)

    ◾Quantum Break for Windows 10 (Delivered soon after Quantum Break's release)

    well I paid $60 on the 3/3/16 and I have not received any codes for Alan wake.

    as for windows 10 version, "Soon After Release" is not much help.
  11. trilogy10-0E4B212E-E Win User

    Quantum Break pre order code for Win 10 not received

    have not received alan wake code yet or quantum break on Win 10
Thema:

Did not receive Alan wake code with purchase of quantum break

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