Did not receive a reward

Hello NIGHTHAMSTER424,

The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



Since your purchase was made digitally, it was not eligible for this offer.

If it was for rewards credits, the credits would show as pending on the Rewards site about 96 hours after you redeemed them. Then they would be deposited into your account by the following 15th or 30th of the month.

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

Hi nathan. Credits are pending in your account now. They will be deposited on April 12th.

Hello yaopeng8,

We see that you have successfully received all your deposits. Our deposits are automatically converted into currency and placed into your Microsoft Account. You can check these deposits from your commerce page at (https://commerce.microsoft.com/).
They will be listed as a refund with a negative amount, since we are adding funds to your account.