Did not receive a minecraft cape after migrating from Mojang account to Microsoft account

The cape is only given to people who had a Mojang account and migrated to a Microsoft account. If you did, you can sign in to https://www.minecraft.net/en-us/profile/skin and select the cape from there.

If you never had a Mojang account and did not migrate to a Microsoft account (meaning you always had only a Microsoft account), unfortunately you will not be able to redeem the cape. I'm sorry about that.

Hello, Whisper_589. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

According to the official Minecraft announcement about the mandatory migration (https://www.minecraft.net/en-us/article/last-ca...), all players that migrate from a Mojang account to a Microsoft account should receive the migration cape, doesn't matter the date.

Now if you do not have a Mojang account and you purchased the game direct from your Microsoft account, there is no way to migrate and receive the migration cape.

Feel free to ask back any questions.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

They will only give cape to those who have a Mojang account and migrate the account to Microsoft. Anyone who purchased the game with a Microsoft account will not receive the cape, as they will not need to migrate the account.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

As per Mojang, you should be able to receive it immediately once you migrated your account. Which you can validate on this link: https://help.minecraft.net/hc/en-us/articles/36...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If it's still not showing you may need to reach out to them to check your eligibility as well as check why it's not available for you.

Hi Basel, I hope you're doing well. I am an Independent advisor, and I am here to help you.

You can only get a Migrator Cape if you have migrated your Mojang Account to a Microsoft Account during the migration period.

If your account is newly created, unfortunately, it is not eligible for the Migrator Cape.

Sadly, the Migration period ended last September 2023, and only the gamers who migrated their account from Mojang to a Microsoft account during the migration period have been given a Migrator Cape.