Did not get the migrator nor the vanilla cape?

Discus and support Did not get the migrator nor the vanilla cape? in XBoX Games and Apps to solve the problem; Hello, a few years back I've bought bedrock edition for my XBOX ONE, around 1.17 and 2 years ago switched from console over to PC, bought java edition... Discussion in 'XBoX Games and Apps' started by cinicman, Jul 27, 2023.

  1. cinicman
    cinicman Guest

    Did not get the migrator nor the vanilla cape?


    Hello, a few years back I've bought bedrock edition for my XBOX ONE, around 1.17 and 2 years ago switched from console over to PC, bought java edition with the same microsoft account which should make me eligible for the Vanilla cape from what i understand. I also have the very last mine con cape on my XBOX, not sure if that is able to be transferred but i am aware that I've also been asked to migrate over to Microsoft and also did not get a Migrator cape, if anybody could help clarify or solve my problem, I'd greatly appreciate it.

    :)
     
    cinicman, Jul 27, 2023
    #1
  2. Kimmy_24 Win User

    Did not get the migrator nor the vanilla cape?

    Hi, cinicman. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    It would be best to look for your order numbers thru https://account.microsoft.com/billing/orders to make sure that you're on the right account where it was purchased and to confirm that you purchased both versions using the same account then contact Minecraft team so they can have verify it in their end. According to them, you did not purchase both versions of Minecraft on the same Microsoft account for PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

    Once you have the orders numbers, you can submit a request here https://help.minecraft.net/hc/en-us/requests/new to contact the game support. For more information, please refer to https://help.minecraft.net/hc/en-us/articles/83...
  3. JosefLBohorquez Win User

    Buying Minecraft in 2022 but with an old account

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today GEORGEPHAN

    You can get the migration cape if you didn't migrate the account yet, but not the vanilla cape
  4. Miguel Molina O Win User

    I've owned Minecraft java for over 6.5 years at this point, and bedrock since it came out on windows as "Windows 10 Edition", yet I still have not received the vanilla cape

    Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

    The vanilla cape is a unique cape offered to users who owned (by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022

    If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

    Do you remember when did you make the migration?

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
  5. JosefLBohorquez Win User

    (Minecraft) Why have I not received my vanilla cape?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this SQUEEZEDHEN

    Can take a while until you get the vanilla cape finally.

    According to the official Vanilla cape FAQ:

    "We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

    As long as you meet the requirements you're going to receive it.

    You can double check the previous and more here:
    https://help.minecraft.net/hc/en-us/articles/83...
  6. Rostom L Win User

    How to get cape in minecraft 2023

    Hi Tou!

    Based from the Minecraft FAQ, "If you did not purchase both versions of Minecraft on the same Microsoft account for PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape. "

    Did you just recently purchase the two Minecraft Editions?

    Reference: https://help.minecraft.net/hc/en-us/articles/83...
Thema:

Did not get the migrator nor the vanilla cape?

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