Did not get gears of war 4 preorder bonus and preordered the game

In addition, as your account was a child account at the time of the promotion there would be no way to get them at this point. Sorry

However if you preorder Gears 4 you can get all the backwards comapt games from that preorder bonus.
https://gearsofwar.com/en-us/games/gears-of-war-4/order

I pre ordered gears of war 4 ultimate edition but haven't had the Brothers to the End Pre-Order Bonus contains 5 items – 3 characters (Old Man Marcus, Tomorrow Anya and Zombie Dom) as well as 2 Weapon Skins (Gold Wave Lancer, Gold Wave Gnasher). same issue
but no one will **** me

As stated on the official site of GOW 4:
gearsofwar.com/.../order

The STEELBOOK CASE is only a PHYSICAL EXCLUSIVE, so you can get this bonus item only by preordering the disc based game.

I just preordered Gears of War 4: Ultimate Edition, And saw I would get the whole gears of war collection, How come? can anyone help me out please, cause one of the main reasons I preordered it was because of getting the older games aswell!

Not sure if this deal applies to Canada as well but it's a good one if it does.

Pre-order
Gears of War Judgement and get Gears 2 or 3 free.