Device purchase problem

Discus and support Device purchase problem in XBoX Sales and Promo to solve the problem; Hi, February, the 17th i've bought a charging dock station for Xbox Series X. Estimated delivery date : 2/22/2021 Till now, no news on my order... Discussion in 'XBoX Sales and Promo' started by Cajeel, Feb 24, 2021.

  1. Cajeel
    Cajeel Guest

    Device purchase problem


    Hi,

    February, the 17th i've bought a charging dock station for Xbox Series X.

    Estimated delivery date : 2/22/2021

    Till now, no news on my order except PayPal that gave 3 times authorization for payment (17-20-23 of February)

    I already tried support chat but they didn't answer my question and gave me informations i already known (so, time lost).

    I can understand there are delays... But i don't understand why Microsoft asked 3 times PayPal.

    Can you explain why ?

    Out of stock ? (so why was it purchasable then ?)

    Payment problem ? (no news from paypal, ms or bank)

    Something goes wrong... If only, i had some mail explaining what's happening.

    :)
     
    Cajeel, Feb 24, 2021
    #1
  2. SwordofWhedon Win User

    Device purchase problem

    Every aspect of shipping and manufacturing has been seriously affected

    No one who works for the store, or can handle anything involving money reads ans responds ont ROH forum. Make sure you’re calling the number for the store and not Xbox support, it’s a different operation
  3. MoeJennings Win User

    Stuttering video using Hauppauge TV tuner on XBOX Once

    You purchasing a separate device does not fix mine or other peoples problems.
  4. Zeh Don Win User

    The XBOX ONE Story - What I found so far

    Hahaha, Germany is labeling the Xbone as a "surveillance device" and thus will not be available for purchase. That's a
    massive problem for Microsoft.
  5. ABigSweatyBear Win User

    Minecraft for Windows 10 Starter Collection missing Minecoins

    Hi TheEnemy42,

    I've had a look around and found this. Try this and let me know how you get on. I've also enclosed a link for support that worked for me for someone to contact.

    If you purchased on your Windows 10 device:

    1. Sign in at account.microsoft.com and check your recent purchases.
    2. If you see a completed purchase, restart your device as it may need to be updated.
    3. If you have another Windows 10 or Pocket Edition device, sign in on that device to see if your purchase appears there.
      • If the purchase appears, there may be a problem on your device. Make sure that you’re signed in with the same account used to complete the purchase.
    Clicky
  6. Georges C. Win User

    Cannot buy a DLC

    Hello again, this is really strange, have you tried to make the purchase on another device, or even connect to another internet network, because the servers do not show any problems with purchases.
Thema:

Device purchase problem

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