Device Paused

Hi Lily Ann Janes,

Thank you for waiting.

After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

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I had the same issue while connecting my console using wifi. Solution? I started using wired connection and, boom! Problem fix. Also if you have many users or devices connected it can be an issue.

My internet provider allows me to pause devices connected to my network. Pausing and connecting using wired connection improved my gaming experience tremendously.

Yeah on your xfinity account on devices you might have the xbox on pause like i did or check using the app/website of xfinity account

Network contention on your home network - Network-enabled devices can compete on your local network for the same download bandwidth as the console. Try pausing any download activity from other devices on your home network to see if that improves your console's download speed.

So which is it?

Pause or no pause? Some say pause...some say no pause. I'm not getting the vibe that this is something that will not make me aggravated while getting used to.