Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking

Discus and support Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking in XBoX Sales and Promo to solve the problem; Hi! I was not able o activeate the game Deus Ex Human Revolution on my Xbox when I got the code via Xbox message after I pre-booked the new Deus Ex... Discussion in 'XBoX Sales and Promo' started by dzlDave-[xboxvenue], Nov 14, 2016.

  1. dzlDave-[xboxvenue]
    dzlDave-[xboxvenue] Guest

    Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking


    Hi!

    I was not able o activeate the game Deus Ex Human Revolution on my Xbox when I got the code via Xbox message after I pre-booked the new Deus Ex Mankind Divided. Now the message with the code has been deleted. Can I get the code back to activate it?

    :)
     
    dzlDave-[xboxvenue], Nov 14, 2016
    #1
  2. MuchSnow8824659
    MuchSnow8824659 Guest
    Didn't receive my Deus Ex Mankind Divided purchase bonus codes

    Preordered Deus Ex Mankind Divided at the beginning of august and still haven't received codes for Deus Ex: Human Revolution and The Missing Link Add-on.
     
    MuchSnow8824659, Nov 14, 2016
    #2
  3. vadimirs
    vadimirs Guest
    Misleading store page and poor customer support

    Just a criticism of how the Deus Ex Mankind Divided store page stated that for a limited time receive a backwards compatible copy of Human Revolution when purchased. It did not say only for pre-orders. The only link I can find is from Major Nelson

    https://majornelson.com/2016/05/23/deus-ex-mankind-divided-is-now-available-for-digital-pre-order-and-pre-download-on-xbox-one/     I quote:

    "For a limited time, purchase Deus Ex: Mankind Divided on Xbox One and receive Deus Ex: Human Revolution and The Missing Link Add-on, playable now on Xbox 360 and Xbox One via Backward Compatibility. The codes for Deus Ex: Human Revolution and the Missing
    Link Add-on will be delivered to your Xbox message center in 7-10 days."

    This message was on the store at the time of my purchase. After being bounced around a few times from different Microsoft support representatives, I was given a "thanks for understanding" and case closed. And it is, Sony will be getting the majority of
    my purchasing in the future.
     
    vadimirs, Nov 14, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking

    Hey there!





    I sent you a message over
    Xbox Live.





    Enjoy! Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking :)
     
    Miss Bijoux, Nov 16, 2016
    #4
  5. Saadiii Win User

    Code for The Missing Link not working

    I got the codes by pre-ordering Deus Ex: Mankind Divided from the Xbox store. The code for the main game, Deus Ex: Human Revolution, worked, but the code for the DLC didn't. I tried redeeming the codes on both console(Xbox One) and website and got the same
    problem.
  6. Miss Bijoux Win User

    Did not receive code for Deus Ex Human Revolution with the purchase of Deus Ex Mankind Divided

    Hey CanadianMuffin -

    Receiving Deus Ex: Human Revolution was for pre-orders of Deus Ex: Mankind Divided. If you purchased the game on August 24, 2016, unfortunately that would make you ineligible for the promotion as the game was released on August 23, 2016.

    Apologies for any frustration this may cause.
  7. Miss Bijoux Win User

    Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking

    Hey there!





    I sent you a message over
    Xbox Live.





    Enjoy! :)
  8. vadimirs Win User

    Did not receive code for Deus Ex Human Revolution with the purchase of Deus Ex Mankind Divided

  9. Death Scythe 05 Win User

    unable to redeem code for Deus Ex: Human Revolution

    I am also having the same issue when trying to Redeem the Deus Ex: Human Revolution on my Xbox One.

    When I select "Redeem Code 1" from the message on Xbox Live, I get taken to a window asking me to redeem the code and when I select the Redeem button I get the following error -

    Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

    +

    brsFEIqOxTD9Wm+Q.3 2016/08/14 - 10:49:51 UTC

    The message I got from Xbox Live does state "Your purchase of Deus Ex: Mankind Divided includes Deus Ex: Human Revolution for Xbox 360" so is the error due to me trying to redeem this code on the Xbox One even though Deus Ex: Human Revolution is on the backwards
    compatibility list of 360 games on the Xbox One?
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Deus Ex Human Revolution Activation code missing, from Mankind Divided pre-booking

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