Destiny Rise of Iron issue

Discus and support Destiny Rise of Iron issue in XBoX Sales and Promo to solve the problem; I'm having the same issue, tried all avenues to pre-order. even in store it failed to connect to get a code. anyone found a work-around? or have an update? Discussion in 'XBoX Sales and Promo' started by jDOGGSs, Aug 3, 2016.

  1. Jordan X08
    Jordan X08 Guest

    Destiny Rise of Iron issue


    I'm having the same issue, tried all avenues to pre-order. even in store it failed to connect to get a code. anyone found a work-around? or have an update?
     
    Jordan X08, Sep 15, 2016
    #31
  2. Jordan X08
    Jordan X08 Guest
    Also, my friend had the same issue Re pre-ordering and not taking money, i guess they take it on release
     
    Jordan X08, Sep 15, 2016
    #32
  3. Miss Bijoux
    Miss Bijoux Guest
    Hey Jordan X08 -

    Can you please double check your
    Microsoft Commerce
    account and confirm that you own Destiny and all expansions. And if you are trying to purchase on your Xbox One, please be sure to try the purchase on the website.

    Let us know. Destiny Rise of Iron issue :)
     
    Miss Bijoux, Sep 15, 2016
    #33
  4. Destiny Rise of Iron issue

    Still not working for me, the button to pre-order doesn't do anything when I click on it.
     
    BreakYesFixNo, Sep 19, 2016
    #34
  5. preordered from Gamestop, tried to redeem the download code, redeemed as currency not as a the DLC, cannot apply the currency to the Rise of Iron "Digital download" that i purchased.
     
    Code Name Ricky, Sep 19, 2016
    #35
  6. Sultani19
    Sultani19 Guest
    You can't pre-order. Gamestop pre-order is flat out false advertisement. I even got an email confirming my preorder... Got one today that said "rise of iron is available for download."

    Went to redeem the code.. Got 30 dollar gift card. Cant use the gift card towards rise of iron. Won't be getting pre-order bonus items. Why is this practice OK?
     
    Sultani19, Sep 19, 2016
    #36
  7. I too was bitten by this. Is it magically going to download for us tomorrow? Or are we just stuck with this $30 credit and no download or pre-order bonus?
     
    SlayerGrendel, Sep 19, 2016
    #37
  8. Destiny Rise of Iron issue

    I bought the game stop pre order tgat turned out to be just $30. I then went to the Destiny Rise of Iron page on Microsoft Store the pre order button was greed out. I then logged in when I did it turned blue and was able to click on it to order. I didn't
    order it but went an redeemed my gamestop code for the $30 to deposit my money once it was in my Microsoft account I went back to the pre order and selected to use my account balance which it did.

    So make sure you redeem your gamestop code into your Microsoft account then go to or put in the search are destiny rise of iron pre order. You must select the one for pre order. If you select just the rise of iron it will take you to a different page tgat
    says bundle only. Once at the pre order if logged in and you have the other content for the game on x box one not 360 as its not available for it, the pre order button will be blue to click on and pay for by you account balance or with credit card.
     
    oO Elusive Oo, Sep 19, 2016
    #38
  9. TRA224
    TRA224 Guest
    I know this question has been answered, but the pre-order link was grayed out for me. I've been stomped about this, until now. If you are still stuck and want to pre-order before the release, the best way was THROUGH THE GAME. When you click on the Rise
    of Iron symbol on the Destiny Navigation screen, you'll have an option to 'Redeem Code" or "Purchase." The pre-order bonuses downloaded right after I purchased. Hope this helps folks that were still stuck like me still.
     
    TRA224, Sep 19, 2016
    #39
  10. Store says it's only available in a bundle
     
    The KuRE-6F00D052-BAE9-495B-9083-A121FA6C4CF5, Sep 19, 2016
    #40
  11. Mister Maka
    Mister Maka Guest
    Hey everyone!

    In order to purchase Rise of Iron, you need to own ALL previous expansions for Destiny on the account that is purchasing Rise of Iron. This means that if another account owns a piece of DLC that is being shared via Home console, you would not be able to
    purchase Rise of Iron without either buying the previous DLC or purchasing the bundle.

    Thanks for your understanding and if you have any other Xbox support questions please create a new thread. Thanks!
     
    Mister Maka, Nov 3, 2018
    #41
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Destiny Rise of Iron issue