Destiny 2 silver purchase went through twice

Hi there Alouise welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. When did you buy the bundle? Well the first thing we have to do when we get charged double is to call our bank so this never happens again, as someone who had been charged double before that's the best advice. Then you can ask for refunds here: https://support.xbox.com/help/subscriptions-bil... you also have the option to talk to an Xbox agent so this gets solved ASAP!

I sometimes run into the same issue as well as I play Destiny 2. It can take some time for Bungie Servers and Microsoft servers to acknowledge the purchase. Make sure to head on over to https://account.microsoft.com/ to
make sure it was charged and not declined later. If it is on there, you may need to restart the game or wait about an hour. It can take some time.

Hi XGN 0bsidian,

The best course of action is to contact the xbox custumor support and they will help you further https://support.xbox.com/contact-us

sounds like you need to contact the billing team to sort this out https://support.xbox.com/contact-us

Hi,

Please check your payment method here > https://account.microsoft.com/

Your address, billing address has to match with your current location and with the one into your Xbox.

Example > you are in US , you have to get a credit card / debit card / paypal with US address, your console has to be setup in US , if one of these infos is Canada, it will make error… Check also the expiration date of all payment infos.

If all is perfect, please call Xbox helpdesk >
https://support.xbox.com/contact-us

Regards,