Destiny 2 punch card

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.

Did you preorder any other games? Destiny would have counted as 1 punch on the card. You would need 2 other eligible purchases to complete the offer and receive the credits.

If you contacted support via phone or chat, you did not contact support for the Microsoft Rewards program. They can only be contacted by emailing them through the contact link on their redemption page. They are separate from the Xbox Rewards Program so support
here cannot assist.

I have done that and posted their answer in this post. They have denied while validating at the same time

If you're talking about the Microsoft Rewards punchcard, you'll need to contact their customer support via their redemption page for assistance. If you preordered the game it would not be eligible.

If you're talking about the Xbox Rewards punchcard, you would need to post in the Xbox Rewards Questions support forum for assistance. The game would only count if you preordered on or after July 1.