Destiny 2 not working

I bought Destiny 2 on the Xbox Store and I downloaded it twice but it isn't working. The first time it would start downloading but it didn't say that it was downloading Destiny 2, and when it finished, it wouldn't show up in my games. When I tried to open
it from the store, it would only take me to manage game, but then it would just be blank. I uninstalled it and tried to install it again. The second time was a bit better, it showed that Destiny 2 was downloading. When it finished it showed up in my games
but still didn't have a picture. When I pressed it, it would say that the game is getting ready, but nothing happens. I need help.

:)

 

Destiny 2 not working

Hi there!

If you have power cycled the console by unplugging it for five minutes and all of the steps posted on their
help forum, and you are still seeing that error be sure to reach out to
their teams for info on the errors and resolutions.

We are not affiliated with their team in any way and thus would not have access to that error info.

We wish you the best with resolving that and please let us know if we can assist with anything else.

 

Destiny 2 not working

so turtle error code came up done everything i been told to do to resolve this problem havent worked it the only game i enjoy playing and just after i bought the expantion pack this problem ocured if it is not sorted by tomorrow i demand my money refund
for the pack and the game!!!

 

Sorry to hear it. Please try holding the power button on it for 10 seconds until it shuts down to see if that helps.

If it does not then do a factory reset on the console. Don't worry about your games and apps as there is an option to keep installed content.