Destiny 2 : Forsaken Pack not working

Discus and support Destiny 2 : Forsaken Pack not working in XBoX Games and Apps to solve the problem; I recently purchased the Forsaken pack and was playing it just yesterday but today I tried to play it and it said I didn't own it, so I went to see if... Discussion in 'XBoX Games and Apps' started by SxnseiWu, Mar 10, 2023.

  1. SxnseiWu
    SxnseiWu Guest

    Destiny 2 : Forsaken Pack not working


    I recently purchased the Forsaken pack and was playing it just yesterday but today I tried to play it and it said I didn't own it, so I went to see if I maybe had to install the 10mb file again but when I go to manage it it says "we're having trouble getting your stuff come back later" and also says "buy to own" in the store but I have the receipt and everything from the transaction. Is anyone else having this issue?

    :)
     
    SxnseiWu, Mar 10, 2023
    #1
  2. Big Papi2 Win User

    Gift won’t show up due to an error when I redeemed the code the first time.

    Forsaken pack for destiny 2
  3. SxnseiWu Win User

    Destiny 2 : Forsaken Pack not working

    I have reset my console however the Destiny 2: Forsaken Pack is still not showing as owned by me and is asking to repurchase it.
  4. SxnseiWu Win User

    Destiny 2 : Forsaken Pack not working

    I have requested a refund using this link however it has been denied again. I sent them a reply to the email they sent and I am awaiting their response. Until then it would seem as though I have lost both my content and my money.
  5. Francia J. Win User

    Destiny 2 : Forsaken Pack not working

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    First, please sign in to https://account.microsoft.com/billing/orders, and make sure that it is showing from there as "completed". Once confirmed remove and re-add your account.

    "REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

    If that didn't work, this may be related to Xbox's issue. Here's a screenshot for your reference:

    [​IMG]
  6. SxnseiWu Win User

    Destiny 2 : Forsaken Pack not working

    Do you have any more advice on how to proceed?
Thema:

Destiny 2 : Forsaken Pack not working

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