deposits not received

Hello Bear Bait SK,

We responded to your post at (http://forums.xbox.com/en-US/thread/5879c922-2814-4924-8df2-f222d7ae691e).

Hello Bear Bait SK,

After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello Torgo1,

There was an issue with September payback that caused it to be delayed to October 17th, which is why you have not yet received that deposit. You should receive a deposit of your Credits during the end of the month deposit.

Hello UBEROWNER,

There is no way to receive deposits outside of the scheduled deposit dates.

The deposit date on the site changes 3 days before the deposit takes place because it is no longer possible to request a deposit for that date. There will still be a deposit on the 29th. So if you requested a deposit for that date, you should still receive
a deposit on that date.