Demande de changement de gamertag [Mod Transaltion: Request for a change of Gamertag]

Veuillez contacter directement la ligne de support. Ils seraient les meilleurs pour vous guider

[Mod Translation: Please contact the support line directly. They would be the best to guide you]

Hiya Vison,

Thank you for contacting Forum support!

I recommend to set up a Passkey to protect your account from anyone making any changes or purchases on your acount: How to create an Xbox One
passkey

If you need further assistance feel free to contact a live support agent.

The best way to reach Live Support would be here:
Contact Us



It's going to ask if you want help from the virtual agent select
no thanks, pick the category(Games)and just pick a contact method (request a call from support or Chat is faster).

Hope this helps.

Bonjour
force789,

En effet, le système de changement de gamertag considère qu'un changement ne capitalisation dune lettre n'est pas considéré comme un changement de GamerTag. Il n'est pas techniquement possible de le changer directement.

La seule solution serait de faire un double changement, donc de payer 2x9,99 sauf si tu n'a pas encore changé de GamerTag (il y a un changement gratuit si aucun changement n'a été effectué).

Dans ce cas, la manipulation serait de changer ton GT actuel vers un temporaire, puis de passer du temporaire vers le GT avec capitalisation.

Hello force789,

Indeed, the gamertag change system considers that a change in the capitalization of a letter is not considered as a change of the GamerTag. It is not technically possible to change it directly.

The only solution would be to make a double change, therefore to pay 2x9.99 unless you have not yet changed your GamerTag (there is a free change if no change has been made).

In this case, the manipulation would be to change your current GT to a temporary one, then to switch from the temporary to the capitalized GT.

Je suis aller sur ce site et justement un conseiller ma dit que je devais mettre ici je suis vraiment a
[Mod Removed] un plombs, mon gamertag etait tout simplement Ntmjsuisvip, franchement il y a quelque chose de choquant

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[Mod Translation - I'm going to this site and just an adviser my said I had to put here I really got [Mod Removed] a lead, my gamertag was simply Ntmjsuisvip, frankly there is something shocking]

Hello Ghislain,

Unfortunately, there is no way to cancel it or refund the change. You would have to pay again for the one that you want. I do recommend at least trying to fill out the refund request form.

Click here to learn How
to complete the refund request form.

Hope this helps.

Thanks,

Brad