demande d'adresse email alias[Translation-aka email address request]

Hello Jerem,

Thanks for reaching out to the forums. We understand you are trying to change email. Unfortunately, you are unable to change an email that is the same domain. The two you are using are both Microsoft emails. Also an important note: If you change and remove
a Microsoft email the email will then be deleted and unable to be used. So if you use the email for anything other than Microsoft/Xbox we recommend not removing or changing it. Here is guide for

changing primary alias.

Thanks,

Brad

Bonjour tonnerre145,

Actuellement, vous ne pouvez pas fusionner de comptes, mais si vous souhaitez créer un nouveau compte et l’utiliser sur votre Xbox. Vous pouvez créer un nouveau compte ici : Créer un compte (live.com)

Ensuite, sur votre console Xbox, vous pouvez changer de profil :

1. Appuyez sur la touche Xbox pour ouvrir le guide.
   
2. Sélectionnez Profil et système, puis Sélectionnez Ajouter ou basculer.
   
3. Choisissez le profil vers lequel vous souhaitez basculer.
   
4. Entrez le mot de passe pour vous connecter au compte Microsoft du nouveau profil.
   

Toutefois, s’il existe des abonnements ou si vous avez progressé dans un jeu sur votre compte actuel, vous ne pouvez pas transférer ces données de sauvegarde ou cet abonnement vers l’autre compte.


[Le texte ci-dessus est traduit automatiquement et peut ne pas être une représentation exacte du message original]

[The text below is machine translated and may not be an accurate representation of the original post]

Hello tonnerre145,

Currently, you cannot merge accounts but if you wanted to create a new account and use it on your Xbox. You can create a new account here: Create account (live.com)

Then on your Xbox console you can switch your profile:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system, and then select Add or switch.
   
3. Choose the profile that you want to switch to.
   
4. Enter the password to sign in to the Microsoft account for the new profile.
   

However, if there are subscriptions, or you have made progress in a game on your current account, you cannot transfer that save data or subscription to the other account.

Heya!

If that email is a Microsoft email it would indeed delete the entire email once removed and it would never be retrievable.

Be sure that you have a proper alias set up before preforming setup as it could lead to the loss of the account if not taken care of!

We would suggest following the
alias change guide to be sure that goes smoothly.

Awesome! Thank-you for the help.

You are most welcome!

Heya!

If that email is a Microsoft email it would indeed delete the entire email once removed and it would never be retrievable.

Be sure that you have a proper alias set up before preforming setup as it could lead to the loss of the account if not taken care of!

We would suggest following the
alias change guide to be sure that goes smoothly.

Awesome! Thank-you for the help.

Heya!

If that email is a Microsoft email it would indeed delete the entire email once removed and it would never be retrievable.

Be sure that you have a proper alias set up before preforming setup as it could lead to the loss of the account if not taken care of!

We would suggest following the
alias change guide to be sure that goes smoothly.