Deliberate account password change

Discus and support Deliberate account password change in XBoX on Consoles to solve the problem; I have my own xbox account which is nit in my own email but in a family members as we used to share the account. He now has his own and has... Discussion in 'XBoX on Consoles' started by RichardWarner82, Apr 23, 2020.

  1. Deliberate account password change


    I have my own xbox account which is nit in my own email but in a family members as we used to share the account. He now has his own and has deliberately changed the password on the microsoft account so i cant access it, this is an account i pay for which
    i cant access and now he has all my account details. This is a family member who isnt the best liked annymore so its impossible to reason with him. Is there anything i can do to change the account email or anything that doesn’t involve me deactivating or stopping
    my payment?

    :)
     
    RichardWarner82, Apr 23, 2020
    #1
  2. Tezzarrific Win User

    Deliberate account password change

    Is a simple way to just report the email so the entire email gets deactivated.
    As the other person has all access to the account, you're options are recovering the account as you are unable to access the email account attached to it, going through the

    account compromised steps
    , or abandoning the account. These are the options all users have when their account is compromised.

    For an account to be deactivated, a user either has to sign into the account and close it, or the account has to not sign into any services, or the email not be signed into for a specific amount of time.

    He stated the other person owns the email account which therefore he owns the xbox account too, trying to gain access is fraud.

    unfortunately you will need to cancel the card associated to the xbox live account that is also the email account of the owner and start fresh.

    Microsoft will not assist unless the actual account holder calls in.
  3. Tezzarrific Win User

    Deliberate account password change

    you say its your xbox account but his email, therefore legally its his account, Microsoft will not assist you in gaining access to that account as your are not the owner, you will have to ask the bank to cancel or block any payments onto the account that
    is technically not yours.

    Xbox live accounts are linked to the email account, they are one, whoever owns the email account owns the xbox account too.
  4. RichardWarner82 Win User

    Deliberate account password change

    Is a simple way to just report the email so the entire email gets deactivated.
  5. NaZoooom Win User

    Deliberate account password change

  6. wolfheart517 Win User

    Deliberate account password change

    click on the password recovery option and follow the steps, the support team cannot help you unless you answer the correct access questions
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Deliberate account password change

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