Deleting Xbox account + Changing Xbox account's email address

Discus and support Deleting Xbox account + Changing Xbox account's email address in XBoX Accessibility to solve the problem; Hello everyone, I'm posting today to start a rather complicated process from my point of view. Here is the situation. I currently have 2 email... Discussion in 'XBoX Accessibility' started by WyldeAndOnlyOne, Dec 8, 2018.

  1. Deleting Xbox account + Changing Xbox account's email address


    Hello everyone,

    I'm posting today to start a rather complicated process from my point of view.

    Here is the situation.

    I currently have 2 email addresses :

    • Address A, my current address, for my everyday life, that I'm using everyday. With an
      Xbox account 2 that I never used.
    • Address B, an old address that I used when I was young, and that I'm not using anymore, except for my
      Xbox account 1.
    I would like to use my address A as the address linked to my
    Xbox account 1 currently linked to my
    address B, and indeed, stop using the address B.

    However, I have an unwanted and unused Xbox account created with my
    address A.

    So I would like to :

    1. Delete the Xbox account 2 linked to my
      address A
    2. Do what has to be done to be able connect to my "only"
      Xbox account (1) using my address A, deleting the
      address B from that
      Xbox account 1, while keeping all the content of that "profile", such as the games I bought, the DLCs I have or the codes I redeemed.

    Could someone enlighten and help me with that ?

    Thanks in advance for your help.

    Kind regards.

    :)
     
    WyldeAndOnlyOne, Dec 8, 2018
    #1
  2. Tezzerrific Win User

    Email issues

    the microsoft account is the email and xbox account, if your parents used their account to create your xbox account then they still own that account, changing the primary email and deleting their email address just basically means changed your parents email address and if they had used their original address to sign into other services across the net then you have just broken all of that.

    as you changed the email address the email inbox will still belong to them and they will still receive emails.

    you need to create your own account.
  3. Ron Sommer MVP 2009- Win User

    Account doesn’t exist/reserved domain

    Changing the email address on an Xbox account deletes the old address.

    The deletion is immediate and permanent.

    The deleted address cannot be used again.

    There is no recovery of the address.

    I know this is not what you wanted to hear.
  4. Bondon45 Win User

    Deleting/Moving a Free Account

    On your xbox go onto account, Your Information and Select Account Security and from there you can change the email address, then delete the email or make a spare email to move the account and close the email.
  5. Njal the Blue Win User

    Account Profiles

    It isn't possible to transfer accounts. You can change the email address, there are risks that by deleting the existing email address, it will delete your account.
  6. WyldeAndOnlyOne Win User

    Deleting Xbox account + Changing Xbox account's email address

    Having my address A on the Xbox account 1 instead of the address B, will I keep all the content (DLCs, purchase history) I have with my Xbox Account 1 ?
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Deleting Xbox account + Changing Xbox account's email address

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