Deleting messages via xbox app gives access to messages on xbox website

Discus and support Deleting messages via xbox app gives access to messages on xbox website in XBoX on Consoles to solve the problem; I accessed my xbox account via the xbox one app on my samsung smartphone. Deleting ALL my messages instantly gave me access to "Messages" on the xbox... Discussion in 'XBoX on Consoles' started by Mystic Cystim, Dec 24, 2015.

  1. Mystic Cystim
    Mystic Cystim Guest

    Deleting messages via xbox app gives access to messages on xbox website


    I accessed my xbox account via the xbox one app on my samsung smartphone. Deleting ALL my messages instantly gave me access to "Messages" on the xbox website. Sadly two support chats with Microsoft did not result in this being identified or even suggested
    as a solution. I really hope this works for you all.

    :)
     
    Mystic Cystim, Dec 24, 2015
    #1
  2. III Si III
    III Si III Guest
    Messages not working Xbox App Win 10

    Apologies if this has already on posted.

    Over the last few days I can not access messages via the Window 10 Xbox App. The error message is 'Try again - we had trouble getting your conversations'.

    Tried deleting all messages on my xbox, making sure app updated ect. All without success.

    Any thoughts?

    Thanks in advance.
     
    III Si III, Dec 24, 2015
    #2
  3. III Si III
    III Si III Guest
    Messages not working Xbox App Win 10

    Apologies if this has already on posted.

    Over the last few days I can not access messages via the Window 10 Xbox App. The error message is 'Try again - we had trouble getting your conversations'.

    Tried deleting all messages on my xbox, making sure app updated ect. All without success.

    Any thoughts?

    Thanks in advance.
     
    III Si III, Dec 24, 2015
    #3
  4. DoD ElderBrujah Win User

    Xbox App Crashes on Windows 10 PC

    The above solution worked for me as well... I had a system message from 11/18.. once I deleted that via smart glass, the XBox app and website started to access my messages correctly again.
  5. Mystic Cystim Win User

    Xbox.com Unable to access Messages

    I can't believe it. Deleted all my messages via the xbox app on my phone, signed out of xbox website on my mac laptop, logged back in and now I can access messages. How tragic that two xbox support chats had no idea to even suggest this. I really hope this
    works for you all.
  6. Eagle41 Win User

    Xbox.com Unable to access Messages

    After reading a number of other threads spread throughout this site, I deleted the XBOX Live message via my phone. I can now access my messages on both XBOX.com and the Windows 10 XBOX App.
  7. lichen86 Win User

    Can't access messages

    As of today 1/1/2016 I can once again access my messages via web browser on xbox.com which is great but my xbox app for windows 10 was still crashing when I clicked on messages (could still get notifications of messages and access messages for a specific
    player, just like before). I did as Mr Ghost suggested to see if there was a system message from xbox live and sure enough there was! I was able to delete it via smartglass for iOS. Once I did that I could once again use messages from the xbox app for windows
    10.
  8. PalmettoBling Win User

    ​error: the message is not loading in xbox.com/my xbox/ message

    Can you check to see if messages are working via the Xbox app on Windows 10? Or maybe the Xbox app via Android or iOS? As the error says "Try again later." it might be a temporary issue with the website. If you're messages are still on your account, they
    should resolve that on the website sometime.
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Deleting messages via xbox app gives access to messages on xbox website

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