Deleting Jigsaw Puzzels

OneBaton7636753 · Nov 21, 2016

I like to know how I can delete jigsaw puzzle collections I done and would like to delete ? Thank you

:)

ElementalPick01 · Nov 21, 2016

microsoft jigsaw turns off

what is wrong when jigsaw puzzel turns off ,when try to play daily challenges.classic jigsaw i manage to play normaly

ArrangedCross76 · Nov 21, 2016

jigsaw

pls help me i can't open the jigsaw puzzel it clos my pc

MikeTheFid · Nov 22, 2016

What version of Windows are you on?

If you have Windows 10, the quickest way is to go to the "Start" menu and right-click on Microsoft Jigsaw. Then select, "Uninstall".

MikeTheFid

What version of Windows are you on?

If you have Windows 10, the quickest way is to go to the "Start" menu and right-click on Microsoft Jigsaw. Then select, "Uninstall".

UnsounderBard39

I downloaded and paid for jigsaw, (.(5 for a year and I have never receved any new puzzels

XBF Leonzo G

Hello Janice,

Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue if it persists. Thank you again, and we look forward to hearing
from you!

Bill Berg

I have unistalled / installed / reset - everything I can think of. I installed Solitaire Collection and they connect to serve and work fine. I then launched Jigsaw from Collection, and the same problem exists, The app will freeze when it syncs to the server.
I cannot get Jigsaw to work with the network connected. I'm out of puzzels and need to connect so I can download new ones.

Thanks

InsetAtol83585

Do the following at your own risk (however, it worked for me).

1) Go to File Explorer for C: drive

2) Search for "DownloadedPuzzles" (don't type " and it isn't case sensitive)

3) Your list of puzzle collections should be there.

4) Delete the collections you are finished with.

Thanks,
Steve.

Deleting Jigsaw Puzzels