Deleted e-mail account caused a gamertag issue

Discus and support Deleted e-mail account caused a gamertag issue in XBoX Accessibility to solve the problem; Hi, some time ago I deleted a microsoft e-mail account that I used to save a gamertag in case I wanted to go back to it, now that I want to do so, and... Discussion in 'XBoX Accessibility' started by Ozone oz, Aug 27, 2023.

  1. Ozone oz
    Ozone oz Guest

    Deleted e-mail account caused a gamertag issue


    Hi, some time ago I deleted a microsoft e-mail account that I used to save a gamertag in case I wanted to go back to it, now that I want to do so, and that particular microsoft account that had the gamertag was deleted and the gamertag is not in use for anyone, the system still doesn't let me take that gamertag, if I look for profiles with that particular name nothing shows up, but if I try to change my gamertag to the one I want, it just gives me options with the # and numbers follwing the tag, I wonder if this could be fixed, given that literally anyone is using that nick.

    Even if I look for the online profile (via url) using that gamertag, it still links to my current profile, I guess because I had it for a long time before.

    Thanks Deleted e-mail account caused a gamertag issue :)

    :)
     
    Ozone oz, Aug 27, 2023
    #1
  2. EzequielNeves19 Win User

    Deleted e-mail account caused a gamertag issue

    Hello Ozone how are you?

    My name is Ezequiel I'm an Independent Consultant.

    I understand your frustration, but unfortunately it is not possible for you to recover your old gamertag, unless there is a system update and it really ceases to exist.

    I say this because the system recognizes that it is already in use, and you cannot use a gamertag that already exists.
  3. dmaul1114 Win User

    Account Suspended

    They'll either post your post to that forum with a response, or they'll delete it and send you an e-mail to the e-mail account attached to your gamertag.
  4. Metaphorically Win User

    Issue with logging in to xbox live connected account

  5. HassanB Win User

    How can I delete an account

    Hello,

    It's not possible to "delete" an account from Microsoft's servers in the traditional sense. If you have personal information on the account you can request it be deleted from the account but the gamertag that's associated with the e-mail cannot be deleted.

    If you need to change your e-mail so this specific e-mail attached to this account is usable again then please follow the directions
    here to change the e-mail associated with the account.
  6. Garys Xbox Win User

    Changing e-mail.

    You can ring support and request a P.I. Removal for your new account but this is an escelated process and can take time. The easy and quick way is to recover this account (your new one) on the console and actually make a new hotmail account from the P.c.
    or laptop. This will be a dummy e-mail e.g. *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** then you Change this dummy E-mail with the one for your new gamertag which will free the E-mail on there now and the its a simple swap with your main Gamertags old E-mail and the one you have freed from
    This gamertag. Once this is done Delete this Gamertag from the console and never look back...
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Deleted e-mail account caused a gamertag issue

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