Deleted Account - lost games

UnwiseZoo460011 · Feb 8, 2018

I have accidentally deleted an account (profile) that we had recently used to purchase games. Now we can't access them. How do i get them back ?

Why the hell is it so hard to get an answer ? - Crap Virtual Support

:)

kevin · Feb 8, 2018

How to delete photos and videos from my game or from KinectShare.com

You can easily delete photos and videos from my game or from KinectShare.com. Very few games save your images or videos. If you don’t upload the unsaved images or videos immediately, they will be lost. On the other hand, to delete the saved images and videos, you need to check the game’s manual and menus for steps that you can use to delete them.

The uploaded photos and videos of KinectShare.com are automatically removed after 14 days. You’re also allowed to delete photos or videos from the site at any time. To delete the photos or videos, you must sign in with the Microsoft account that is associated to your Xbox LIVE account.

BlackSolaris · Feb 8, 2018

MS should check if your achievements have dates

Sorry but, i am having some trouble on understanding what happened to you.
So you lost all your achievements, but why? What did you do so that Microsoft deleted all your achievements but didn't block your account?

WPAK · Mar 1, 2018

Hi there,

please see the following link with steps on how to try and recover your account etc.: Forgot the email address you use to log in to your Xbox? Learn how to find your Xbox login.

That link should have all the steps to try and get your account back up to contacting Xbox Support.

Let us know the results

WPAK

Hi there,

please see the following link with steps on how to try and recover your account etc.: https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

That link should have all the steps to try and get your account back up to contacting Xbox Support.

Let us know the results

MEGA MAN-67C02A75-B7

Delete account and recover it. Don't play a game if you did you lost everything

Photonimus

If that account was not connected to live and a microsoft account, and you deleted it, then it is lost.

Patrick R. S. Fraga

I had four Microsoft emails connected, and I decided to delete two of them, but it takes a month for them to be fully deleted, and it has been approximately that time since I confirmed the deletion. Perhaps today was the day of the complete deletion. Do connected Microsoft accounts share games? If that's the case, then the game was indeed on another account, and with its deletion, I lost access to the game. That's probably what happened. It seems like I lost the game due to my own mistake.

It seems like there's not much to do, unfortunately, since the fault was mine. However, I appreciate the suggestions, as at least now I have an understanding of what might have happened. Thank you.

louway

I deleted the email account that was used for my games. Now I have lost all my progress in the games. I've been following advice to restore it but haven't succeeded.

Deleted Account - lost games