Delete Xbox account but keep Microsoft account

Discus and support Delete Xbox account but keep Microsoft account in XBoX Accessibility to solve the problem; Hi, I have mistakenly created an Xbox account when trying to add Minecoins to my sons Nintendo Switch account. Now when he tries to play Minecraft on... Discussion in 'XBoX Accessibility' started by HeatherLister1, Dec 1, 2021.

  1. Delete Xbox account but keep Microsoft account


    Hi,

    I have mistakenly created an Xbox account when trying to add Minecoins to my sons Nintendo Switch account. Now when he tries to play Minecraft on the Nintendo Switch it logs him in using a new gamertag that was created when the Xbox account was set up. We want to revert back to his original gamertag that is linked to my Microsoft account.

    I can only see an option to shut down my Microsoft account, which I don't want to do. I just want to delete the Xbox profile. We don't have an Xbox.

    Help!

    :)
     
    HeatherLister1, Dec 1, 2021
    #1
  2. Ricardo Lechuga Win User

    Delete Xbox account but keep Microsoft account

    Hi HeatherLister1! My name is Ricardo an independent advisor ready to help you with this situation!

    You can't delete a Xbox account from the Email, for that you need to delete the email

    On the game settings menu > Game > Configure Online Play > Sign Out.
  3. HeatherLister2 Win User

    Delete Xbox account but keep Microsoft account

    Hi,

    Which game settings menu do you mean please?

    We only have a Nintendo Switch, not an Xbox.

    Thanks,

    Heather
  4. BLaZiNgSPEED Win User

    Is it possible to move Xbox Live/Games for Windows Live Gamertag from one MS Account to Another Microsoft Account Email?

    Many thanks Brad,

    Does that make the Microsoft email deleted and not just the Microsoft Account? I was under the impression that the only way you can delete a Microsoft Email and Skype service for example is by deleting the entire Microsoft account.

    The problem is this will delete Xbox Live account as well. This is why I was thinking whether changing the Xbox Live Gamertag profile alias to another primary email such as Gmail, Yahoo, etc and then deleting the Microsoft Account will not erase the Xbox Live
    profile? Or will that go away too?

    Also I thought there was a 60 day window period if in case you were to delete an email or MS account if you log back in the deletion process will be reverted. But no where does it say that you can keep Xbox Live account but be able to delete Microsoft account
    alongside the Microsoft email. This is where I am getting confused.
  5. XBF Erick C Win User

    Account management

    Hey there Brendan Spinks,

    Thank you for reaching out to us on the forums in regards to your Microsoft account. In this case you can always

    delete your personal information associated with your Xbox profile and Microsoft account
    but you are not able to actually delete the account without deleting your Microsoft account.

    • Note To delete your Xbox profile and surrender your gamertag, you'd need to close your Microsoft account. There's no way to close your account while keeping your Xbox profile or gamertag. For instruction and related considerations,
      see
      How to close your Microsoft account

    I hope this helps.
  6. KindGryphon Win User

    can i unlink/disconnect an xbox account from a microsoft account an if so how?

    i got an xbox off of my older brother and have always used his account, he now has bought an xbox and we dont want to share an account the account is connected to his microsoft email which is his main email, i have used the account more and would prefer to keep the account with ,y save data and name. is there a way to unlink the xbox account and microsoft account so he can keep his email and make a new account for his new xbox? ive tried waht i thought was changing the email on the xbox account but it turned out i changed the email on the microsoft account.
    The Xbox account IS the Microsoft account and vice versa.

    There isnt a way to unlink the xbox and Microsoft account without it causing his Microsoft email to be permanently deleted since they are all one in the same.

    Removing your brothers Microsoft email from the account would cause it to be deleted forever and since Microsoft doesnt recycle emails for deleted accounts he would not be able to use it to create a new Microsoft account.

    Basically there is no way to do what you want to do without negatively affecting your brothers Microsoft email.
Thema:

Delete Xbox account but keep Microsoft account

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