Delete my phone number

CasualManny · Feb 25, 2022

I was forced to migrate my Mojang account to a Mircosoft account in order to keep playing Minecraft. Then you locked my account for no reason (Minecraft is the only reason I have a MS account and I only play offline, singleplayer .... NO REASON to lock it!!!!). Then I am forced to give you my phone number to play I game I bought, I payed for.

I demand that you delete my number immediately!

Also I was forced to enter a second email address which I also did not want to do. I do not want you to have this information from me! Just let me play the game I bought and delete my information you should not have! At least my number has to be deleted now!

:)

XBF - Tali

Hello CasualManny,

Thank you for contacting the Xbox Support forums. Please note that we do not have access to assist with this type of information nor do we have the ability to view it on the forums. If you wish to update your information, please view Delete your Microsoft account security info. This article will direct you on how to remove any personal information that you do not want linked to your account.

If you prefer direct one to one support, you may contact us directly at Xbox Support - Contact Us

Thanks,

-Tali

CasualManny

Hello ,

Thank you for contacting the Xbox Support forums. Please note that we do not have access to assist with this type of information nor do we have the ability to view it on the forums. If you wish to update your information, please view Delete your Microsoft account security info. This article will direct you on how to remove any personal information that you do not want linked to your account.

If you prefer direct one to one support, you may contact us directly at Xbox Support - Contact Us

Thanks,

-Tali

Thank you. And sorry for my rude wording.

I was upset because I do not like if a simple login for an offline game (in my case) gets complicated for no apparent reasons. Still, I should have chosen calmer words.

Thank you again.

FuddRuckinTruckin

This info did help for the most part. Before the 30 day wait period was activated i had to either put in an email or a phone number. I chose the phone number. So will microsoft delete all my account info except for the phone number or will the phone number
be added to the account when the 30 days are up?

KindGryphon

so awhile back I deleted the correct phone number on my 2fa instead of the phone number that needed to be deleted. the phone number that needed to be deleted has an extra digit so i can't even send the code to that number to get the code. so now when i try to log into my account i can't get the code to change my password. since i have 2fa the account recovery form won't work. is there any way for the correct phone number to be put back on the account.

When you first initially setup 2fa it would have given you several backup codes and told you to save them in a safe place.

When it asks for the code being sent to your phone number you can enter in one of those backup codes instead.

If you didnt save said backup codes then the account will be unrecoverable.

II Kenjo II

MS securtiy isnt working as it should anyway.. my CC info was stolen of the Xbox one .. and i still cant find a Flipping number to phone MS about this

Delete my phone number