Delete Button Non Functional For Screenshots

I imagine that's a system function, not a controller function, that's tied to the very act of taking the screenshot itself. So in other words, I believe it'll ALWAYS pause no matter what button you put the function to.

This is absolutely not helpful. There is nothing that resetting the console will do to fix a single controller button not functioning.

Just wanted to drop my experience here—in November my partner bought me the Fortnite purple controller, and it came with a defective (half-functioning, maybe functional 35% of the time) view button. Filed a warranty claim, got a new one, which had an
entirely non-functional view button. Filed another one, sent that one in, got my new one today, and guess what—it's ALSO defective, with another entirely non-functional view button.

I'm about to talk to another representative because I'm absolutely livid at this point. It shouldn't take three months to get my hands on a functional controller from the
people who make the controller. Hopefully controller #4 is the charm.

If the "Bluetooth and other devices" option is missing from the Settings menu, you may need to update the Xbox app to the latest version, as this feature may have been added in a recent update. To update the Xbox app, go to the Microsoft Store and search for "Xbox." If there's an update available, install it and try accessing the Settings menu again.

Regarding the unexpected screenshots, it's likely that the B button was accidentally remapped to the screenshot function. To resolve this issue, you can go to the Xbox app's settings and adjust the button mapping to restore the B button to its original function.

Hello Frogulator3000,

We appreciate you for sharing this with us and welcome to Xbox Forums.

We understand that you're experiencing issues with your Xbox controller's right stick button. I'll be happy to assist you with this issue.



Firstly, I would suggest trying to reset the controller. To do this, please follow the steps below:



1. Turn off your Xbox controller by holding down the Xbox button for 6 seconds.

2. Press and hold the pairing button on your controller for 3 seconds until the Xbox button starts flashing.

3. Press the pairing button on your PC or Xbox console until the Xbox button on the controller stops flashing and remains lit.



If resetting the controller doesn't work, you can try updating the controller's firmware. To do this, please follow the steps below:



1. Connect your controller to your PC using a USB cable.

2. Open the Xbox Accessories app on your PC.

3. Select your controller from the list of devices.

4. Click on the "Device info" button.

5. If there is a firmware update available, click on the "Update firmware" button and follow the on-screen instructions.

You can also check out this helpful link for other solutions for the issue we have and troubleshoot your Xbox Wireless Controller..



If the issue persists after resetting and updating the firmware, it's possible that the right stick button is physically damaged. In this case, I would recommend you check the following links for possible repair service:

Getting your Xbox device serviced

I hope this information helps you resolve the issue with your Xbox controller. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator

Hello Frogulator3000,

We would like to ask if the troubleshooting steps provided by my co-moderator helped resolve the issue?

If yes, please mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts)."





Thanks again for choosing Microsoft!





Sincerely,