Defective warranty net

If the address doesn't appear means it's not from the same region probably, but please try doing the request on a different account please

Thx

I already tried.
When I ask him to call me back, choice 1 to talk to someone doesn't work.

the material order request form does not work either So I just wanna have someone on the phone

A pleasure, remember that only can be used and address from the region of purchase

Add the address here first please

https://account.microsoft.com/billing/addresses#/

This address will appear during the process of the service order, if this doesn't work try a different account, remember that you can only use the warranty in the region of purchase so if the address doesn't appear means you are using an address from a different region than the one the console was purchased

Hi Ricardo,

I tried to.

My device appears.

I fill out the form to replace my controller
But when I validate it, it asks me each time to specify a shipping address.
the question turns in a loop ...