Default language in EA App is assumed russian with Xbox PC Game Pass settings set to...

Discus and support Default language in EA App is assumed russian with Xbox PC Game Pass settings set to... in XBoX Games and Apps to solve the problem; Hello! I'm from Ukraine and I was one of the first to buy the PC Game Pass when it launched in Ukraine. However, there is an integration with EA,... Discussion in 'XBoX Games and Apps' started by YaroslavKormushyn, Sep 19, 2023.

  1. Default language in EA App is assumed russian with Xbox PC Game Pass settings set to...


    Hello!

    I'm from Ukraine and I was one of the first to buy the PC Game Pass when it launched in Ukraine.

    However, there is an integration with EA, where you can install and play games from EA in the EA App.

    My Microsoft account region is set to Ukraine, the language is set to Ukrainian, with the list of languages on the account being Ukrainian and English.

    My Windows 11 PC has region set to Ukraine, the language also set to Ukrainian.

    When opening some of the games in the EA App, namely Battlefield 3 or Battlefield 4, they have a language pre-selected to russian.

    I cannot change that language, it's the only one available to me. You also cannot change that language after install, since in-game options don't have any other languages available either.

    English is not even in any of the lists, even though the EA app is in English, and my EA account settings have region set to Ukraine, and language set to English.

    How come?

    What information does Microsoft send to EA in order to resolve the default language?

    How would I install a game I know is available in English, but is somehow locked to a specific language, even though it's not the language of my account country? (official language in Ukraine is Ukrainian, so I expected if it's not available to use the default international language - English)

    :)
     
    YaroslavKormushyn, Sep 19, 2023
    #1
  2. YaroslavKormushyn Win User

    Default language in EA App is assumed russian with Xbox PC Game Pass settings set to Ukrainian/English

    I have contacted EA support. It was, to say the least, disappointing.

    Customer support tried redirecting me to EA help forums or the FAQ section. The last straw was a CS agent trying to persuade me that Battlefield 3 wasn't available in English (it is, of course).

    After some digging, I noticed that their EA App (launcher) tries to resolve the available languages based on the client's network location (IP). When browsing Battlefield 3 from a Ukrainian IP address, the only language option for me was russian.

    I used a VPN to browse the store page from a USA IP address. Et voil ! The game now has all the missing languages, including English (and russian, if you're into that).

    So if you want to have English for a game that you checked has English, but the EA app does not allow you, do the following:

    1. Switch your VPN to the country which has the default language you're interested in (mine was US)
    2. Restart (or simply refresh the page) the EA App, no log out/log in required
    3. Start installation of the game with the language you want (so it saves what exactly it's going to download). You may also download the game this way if you have a fast VPN connection.
    4. You may now disable your VPN, the game will download with the language you specified.

    Since this is a bug (IMO) in the EA App and not the Microsoft Xbox App I'm closing this case.
  3. ngocphi Win User

    Default language in EA App is assumed russian with Xbox PC Game Pass settings set to Ukrainian/English

    You have to address it with ea
  4. XBF Diego M Win User

    Witcher 3: Wild hunt

    Hi Juri,

    Most games have the language settings within the game that you have to change after you have the Russian Language pack downloaded. Take a look at this thread that has the steps to change the language settings in the game:

    https://answers.ea.com/t5/EA-General-Questions/Witcher-3-language/td-p/4554537


    If the game is still in English or if there is no settings to change the language to Russian, you will need to try and re-install the language pack and eventually the game and all add-ons as well.
  5. Francia J. Win User

    Gamepass (and selected gamepass games) not visible in Windows 11

    Hi Mirwits, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    For EA games you may need to install the EA Desktop App and make sure that your EA Account is linked to your Xbox profile where Xbox Game Pass is available.

    With other Xbox Game Pass games on your PC, you can also manually search for them. Please do make sure that your PC is set to the correct region where Xbox Game Pass is supported.

    Settings > Time & Language > Language & Region > Country or region.
  6. D4vid 360 Win User

    Xbox Language

    Have you the xbox in russian? In the game, under options, there is a language option: have you set there russian?
Thema:

Default language in EA App is assumed russian with Xbox PC Game Pass settings set to...

Loading...
  1. Default language in EA App is assumed russian with Xbox PC Game Pass settings set to... - Similar Threads - Default language App

  2. Why is my skin always default skin in minecraft ?

    in XBoX Games and Apps
    Why is my skin always default skin in minecraft ?: I want to change my skin and when i do that and enter game its stuck on Alex or Efe. I tried logging out and logging back in and still nothing. I tried changing it on website and still nothing I...
  3. Please let me change the default language of a game INDEPENDENTLY of the Windows language

    in XBoX Games and Apps
    Please let me change the default language of a game INDEPENDENTLY of the Windows language: Its kind of incredible that this is STILL not an options after YEARS of people requesting it. This is a basic functionality and its unacceptable that a company as big as Microsoft still haven't...
  4. How to reset family settings to default

    in XBoX on Windows
    How to reset family settings to default: Hi I’m trying to reset to factory default for the family settings on my Xbox 360 681a141b-d78b-4417-8a22-f458c6f5c4d9
  5. Why can't I change my profile picture to anything other than the default pre made options?

    in XBoX Accessibility
    Why can't I change my profile picture to anything other than the default pre made options?: I've been experiencing this issue for about a day and I tried using the app. Yet it keeps telling me that it'll be verified, but it never changes it. f98118ae-78a3-4016-8870-1eb40696815b
  6. Xbox won't let me pay with my account balance for a pre-order; defaults to credit card

    in XBoX Games and Apps
    Xbox won't let me pay with my account balance for a pre-order; defaults to credit card: Hey, sorry if this has been asked before or if this is a little bit obvious, but I've been trying to pre-order Monster Hunter: Wilds. Issue is, whenever I pre-order using the money I have saved up...
  7. Minecraft launcher keeps defaulting to xbox account, instead of original account.

    in XBoX Accessibility
    Minecraft launcher keeps defaulting to xbox account, instead of original account.: I have been trying for the past 30 minutes to login to the account i typically do play minecraft on. It's migrated, I've only been off it about a week or so, and i haven't done anything weird on...
  8. Reset calibration to factory default.

    in XBoX on Consoles
    Reset calibration to factory default.: Is there a way to factory reset the calibration for the sticks? I'm having a circulatiry issue with the left stick (not with the right stick) that I can't seem to fix, it's caused whenever I move...
  9. Installed language packs change the displayed language of certain apps away from the default

    in XBoX on Windows
    Installed language packs change the displayed language of certain apps away from the default: I recently installed the Japanese language pack so that I could type Japanese characters when I wanted/needed, as it is a language I am currently studying. However, I noticed that all the Windows...
  10. How to set default language in games

    in XboX Insiders
    How to set default language in games: Hello How can I set default installation language of the games to English without changing my Windows regional settings? It is currently set to German but I want to play all of my games in...