Deep Rock Galactic Microsoft store version not opening

Discus and support Deep Rock Galactic Microsoft store version not opening in XBoX Games and Apps to solve the problem; I bought the microsoft version of this game and played it a few times. I prefer the steam version but sometimes I want to play it with my friend on... Discussion in 'XBoX Games and Apps' started by tacocoma, Aug 31, 2022.

  1. tacocoma
    tacocoma Guest

    Deep Rock Galactic Microsoft store version not opening


    I bought the microsoft version of this game and played it a few times. I prefer the steam version but sometimes I want to play it with my friend on xbox. The app has opened before but now when I click it it does nothing. I've updated my windows a few times since this issue started. I've tried uninstalling and reinstalling. I've tried repairing and reinstalling the app in application settings. No luck. At this point I would just like a refund for my broken game but I can't figure that out either. I hate microsoft so much lol.

    :)
     
    tacocoma, Aug 31, 2022
    #1
  2. JosefLBohorquez Win User

    Deep Rock Galactic Microsoft store version not opening

    Thanks for sharing the resolution

    I'm glad to hear that!

    Now you can play as usual, take care!
  3. JosefLBohorquez Win User

    Deep Rock Galactic Microsoft store version not opening

    That's old. It seems that something in your system could be corrupted. But lets try finding if that's the reason

    1. Create a new local administrator user in your PC and try installing the game and gaming services from there:

    https://support.microsoft.com/en-us/windows/cre...

    2. If the issue persists run the SFC tool to find and repair possible system corruptions

    https://answers.microsoft.com/en-us/windows/for...

    3. Open task manager > select the startup tab > disable all the programs listed there temporarily.

    Restart your PC and give it a new try

    4. Perform an in-place upgrade for your system (Don't worry your content will remain)

    Windows 10: https://answers.microsoft.com/en-us/windows/for...

    Windows 11: https://answers.microsoft.com/en-us/windows/for...
  4. JosefLBohorquez Win User

    Deep Rock Galactic Microsoft store version not opening

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Tacocoma

    If the purchase has been made in 14 days or less, you can try requesting a refund for it here:

    https://support.xbox.com/forms/request-a-refund

    If you're not eligible we can try troubleshooting the game to see if we can make it work again.

    First, may I know if you tried opening the game from the Xbox app (or installing the game from the Xbox app)

    If the issue persists there, if you open Task manager. If you go to the processes tab, are you able to see the game "running"?
  5. tacocoma Win User

    Deep Rock Galactic Microsoft store version not opening

    Sfc tool fixed it! Thanks!
  6. tacocoma Win User

    Deep Rock Galactic Microsoft store version not opening

    Past the refund date. I have new issues since I posted this- I uninstalled it and now I can't reinstall it. I followed a guide that told me to uninstall and reinstall Gaming Services to get apps installing again but now I can't install Gaming Services either. Before uninstalling I tried opening the game from a shortcut, from the start menu, from the microsoft store, and from the xbox app and every time I hit play nothing would happen at all. I also checked task manager a few times and it never showed up there.
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Deep Rock Galactic Microsoft store version not opening

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