December reward 3 weeks instead of 1 month?

PHub07 · Jan 25, 2018

What exactly are game pass rewards and how do I track my progress with them?

A few days ago I got messaged from Xbox that I completed the December quest and it gave me a code for 1 month of gold. I noticed my gold would auto renew on 1-26 so I figured today was as good a day as any to redeem the code. I never redeemed any gold codes
before while having gold active already. But I assumed it would just move the auto renew date to 2-26 instead of 1-26.

Now when I look at my subscriptions it says gold will be auto renewed on 2-19. A full week prior to what my renew date would be had I just let it renew. What is going on?

:)

Saito-F0364426-1AC4-4D13-9628-DA528D840C6A · Jan 25, 2018

Xbox Rewards No Longer Shows Account As Gold

My Xbox live rewards account keeps telling me to "go gold to earn 6% back on purchases instead of 3%" even though I am already a gold member and will be until December 2017.

Any idea what is going on?

Saito-F0364426-1AC4-4D13-9628-DA528D840C6A · Jan 25, 2018

Xbox live rewards gold membership problem

My Xbox live rewards account keeps telling me to "go gold to earn 6% back on purchases instead of 3%" even though I am already a gold member and will be until December 2017.

Any idea what is going on?

Mister Cizl · Jan 26, 2018

Hey PHub07! Unfortunately, we don't have access to billing and subscriptions here on the forums. For additional assistance, you will want to reach out to

support. For more info check out the Game Pass Goals FAQ. Thanks!

Mister Cizl

Hey PHub07! Unfortunately, we don't have access to billing and subscriptions here on the forums. For additional assistance, you will want to reach out to

support. For more info check out the Game Pass Goals FAQ. Thanks!

JustBolee

It's insane, I think that they should give everyone a free month after dealing with this 3 times in the first WEEK of December...

onyxishere

If there is an issue, you should post this in the Rewards section.

AirstreamGypsy

Official Rules:
www.xbox.com/.../25-days-of-gaming-sweepstakes-2013

"To play, you must navigate to the 25 Days of Gaming landing page on the Xbox Live Dashboard via an Xbox 360 console and click the designated area during the Sweepstakes Period as instructed to reveal whether you are an Instant
Winner."

"a) Three (3) Instant-Win Prizes #1 available each day on December 3, 2013; December 6, 2013; December 9, 2103; December 12, 2013; December 15, 2013; December 18, 2013; December 21, 2013 and December 24, 2013: One (1) 12-month
Xbox Live Gold membership. The approximate retail value (“ARV”) of each Instant-Win Prize #1 is $59.99.

b) Two (2) Instant-Win Prizes #2 available each day on December 4, 2013; December 7, 2013; December 10, 2013; December 13, 2013; December 16, 2013; December 19, 2013 and December 22, 2013: One (1) 12-month Xbox Music Pass. The
ARV of each Instant-Win Prize #2 is $99.90.

c) Three (3) Instant-Win Prizes #3 available each day on December 5, 2013; December 8, 2013; December 11, 2013; December 14, 2013; December 17, 2013; December 20, 2013 and December 23, 2013: One (1) $50 Xbox Promotional Gift Card.
The ARV of each Instant-Win Prize #3 is $50.

d) Five (5) Instant-Win Prizes #4 available on December 25, 2013: One (1) $50 Xbox Promotional Gift Card; one (1) 12-month Xbox Live Gold membership; and one (1) 12-month Xbox Music Pass. The ARV of each Instant-Win Prize #4 is
$209.89."

All of this makes me wonder if the app/landing page is only available on these dates? The 'calendar' provided did not suggest this, but we are left wondering.....

Smwutches

If you bought 1 month of gold, and you have anout 3 weeks left. Then buy 1 month of Ultimate. The remaining 3 weeks of Gold is converted to Ultimate as well since Ultimate includes Gold giving you 1 month and 3 weeks of Ultimate.

December reward 3 weeks instead of 1 month?