December 2023 battle pass

Hi, my name is Annanda, thank you for your question and for reaching out.

If you bought through Xbox, you can check on your Order History if the payment went through:

Sign in to account.microsoft.com. ( https://account.microsoft.com/billing/orders/ )

Select Payment & billing > Order history.

If nothing shows, but you have other meanings to prove ( for example showing that it was deducted from your bank ) you can still prove your issue.

Here is the link for Xbox Support:

https://support.xbox.com/contact-us/

You should also contact the game Support. You did not mention the game, but let's say that you are talking about Call of Duty: Modern Warfare 3, you should search for the Activision Support themselves:

This would be the link for it:

https://support.activision.com/

If it is Fortnite, it should be this link:

https://www.epicgames.com/help/fortnite-c5719335176219

I would recommend first contacting the game support itself, if they ask you to contact Xbox Support, you can contact them through the link I sent you above.

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

Hi FK Dosis,

I'm unsure if this is any help but I looked online and found an article from Polygon talking about the battle pass not being released yet and is due for release on early December. This means there might be a wait before you can use the Vault Iteams in the game. Now this is just what It could possibly be or not Im unsure myself. I do know that the game had problems at launch that even twitch streamers had, where pre-order or vault bonuses were not working or had issues.

Here is a link to the article : https://www.polygon.com/modern-warfare-3-guides/2023/11/10/23955352/mw3-vault-edition-not-working-no-battle-pass

I hope this is of some help

Hi lee watlow,

Greetings!

Thank you for posting in the Microsoft Community.

We understand that you need help with your battle pass and stuff can be access on the Vault Edition.

Based on the information that was stated on the Xbox Support page that Battle Pass, Call of Duty Points, and Tier Skips will be accessible in Modern Warfare III once the Season 01 Battle Pass is made available in game. Battle Pass redemption applies to Season One of Modern Warfare III Battle Pass only.

For more information about Call of Duty Modern Warfare 3, you can check the Xbox Support page: Game Release Known Issues for November 2023 - Microsoft Community

I hope this will help you. We look forward for your response.

Regards,

Microsoft Community Moderator

Hi, no I do not believe I migrated the account before December 2023. Thank you for you support!

Hello MeantLearner390, I would like to inform you that as of 4 December 2023, Microsoft still requires a Game Pass Core/Ultimate subscription to play games that need to be bought.

This includes the campaign.

As of 4 December 2023, Call of Duty: Black Ops Cold War must be bought as it is not free.

If you want to play the game without worrying about the Game Pass blockage, you can either pay for a Game Pass subscription or use an account that already has Game Pass.

You can also go offline via the in-game menu. When you load up the game, you should see an 'X' symbol, along with the words "Go Offline". Hit the X button and you will be logged out and offline. If that does not work, you may try the idea I suggested above.

Thank you and I hope this solved your issue. If it continues, please feel free to reply and let me know.