Dear Microsoft my hdmi Port stopped working.

Discus and support Dear Microsoft my hdmi Port stopped working. in XBoX on Consoles to solve the problem; Dear Microsoft someone gifted me an Xbox series x for Christmas. For the first 5 months everything thing was working perfectly fine until one day... Discussion in 'XBoX on Consoles' started by iZeekie3629, Nov 6, 2022.

  1. iZeekie3629
    iZeekie3629 Guest

    Dear Microsoft my hdmi Port stopped working.


    Dear Microsoft someone gifted me an Xbox series x for Christmas. For the first 5 months everything thing was working perfectly fine until one day unexpectedly the hdmi Port stopped working I tried everything switching hdmi cords checking the hdmi Port but when I hooked the HDMI cable to another device it worked so I'm lost on what to do please help Thank You.

    :)
     
    iZeekie3629, Nov 6, 2022
    #1
  2. JosefLBohorquez Win User

    Dear Microsoft my hdmi Port stopped working.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this IZEEKIE3629

    Just to confirm, the console display video signal with every HDMI cord except the one that you always used before this started to happen?
  3. Internet Expert Win User

    HDMI port stopped working on the X

    If you've exhausted all of the steps outlined in this
    support article about troubleshooting a blank screen
    , then you'll have to send your Xbox in for repair. If your console still doesn't work after Microsoft's repair, then immediately contact Xbox Support (choose phone or chat), explain your situation, and
    they should help you out.

    To start the repair process, go here: https://devicesupport.microsoft.com

    For a faster repair solution (and to avoid worrying about getting back a still-broken Xbox), you can do the "Advanced Exchange" program to get your defective Xbox exchanged for a refurbished, working Xbox. This will place a hold on your credit card (for
    as much as the One X costs, afaik) which will be released once Microsoft receives your defective console.
  4. Brosph Stalinn Win User

    Xbox wont show a picture

    Could it be a bad hdmi port on the Xbox? When I changed the settings it just stopped working, it had worked fine until that point
  5. zafeergt Win User

    HDMI Port Not working

    My HDMI port stopped working as well. Tried everything-

    Used a different HDMI cable

    Used multiple HDMI ports on TV

    Restarted console different ways (as outlined above)

    I spoke to a rep and they are asking to send it in for repair. My console is just over a year old and I am having to pay $100+ to send in for repair (out of warranty). This is ridiculous, my Kinect sensor stopped working a few months back and I had to replace
    it. It was under warranty but had to pay for shipping (around $40). I am spending almost half the cost of a new console on repairs. Is there a way I can return this console to Microsoft and get a refund? I am tired of it breaking down every few months and
    having to dish out extra money to fix it!
  6. MoJaux Win User

    4K making TV unable to see Xbox One X (solved)

    I did that, and even tried a different HDMI port and enabled HDMI Deep Color on that port as well but it wouldnt work. To be fair it initially worked and then suddenly stopped, which led to the current predicament. I plugged into a sucky non-4k tv and the
    Xbox auto-reverted out of 4k mode.

    thanks for replying!
Thema:

Dear Microsoft my hdmi Port stopped working.

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