購買遊戲《Dead Rising 4 豪華版》問題。[Purchase the game "Dead Rising 4 Deluxe Edition" issue.]

Hi there!

If the refund request form did not work for you then you will need to contact Xbox customer support for your region. Go ahead and go here

https://support.xbox.com/contact-us and follow the portal to get in contact with a live representative for your region.

Thank you!

Hi there Fellow Gamer!

Thanks for reaching out to us here on the Forums!

In regards to reversing the payment, you would need to submit a refund request.
Click here to complete a
Refund Request Webform,

After you submit the request, you’ll receive confirmation and follow-up emails that will
include instructions on how to keep track of the status of your request.

If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation
email sent to you. Our dedicated team is ready to assist you.

Thank you and let us know how it goes with the new purchase or if you have issues accessing the form.

Sorry, I bought it wrong.

Hi there!

I'm sorry to hear that, but can you explain what happened with the conversation or how it was closed? Was it chat support or phone support? If the support portal is not working try a different web browser.

I found another thread that has a list of international customer support numbers which may include one for your region that you can try to call in:

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-suppport-international-phone-numbers/a7c6947b-825a-4e5c-a19e-c43912ae4015

No contact. The conversation has been closed.