Dead Cells - xbox game pass ultimate PC no longer launching

Hello, Radu. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please try the following steps and see if they work for you?

First, see if Windows is updated:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click Download and Install Now option, if available (check for optional updates too);

After that:

- Completely uninstall Xbox App (and Xbox Companion App if you have it). Use their own uninstaller (just search for Xbox on Windows Start and click on uninstall).

- After uninstalling, go to Start > Type PowerShell > Right click it and select “Run As Administrator” > Type the following command and press Enter (you can run one at a time):

Get-AppxPackage Xbox | Remove-AppxPackage

Get-AppxPackage Microsoft.XboxApp | Remove-AppxPackage

Get-AppxPackage Microsoft.GamingServices | Remove-AppxPackage –allusers

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

(If you receive an error when executing any of these commands, don't bother. Just follow the other steps here)

- Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

- Delete the folders "GamingServices", "GamingServices.net" and "xinputhid" (if they're still there).

- Click on Start > Credential Manager > Windows Credentials. Search for Xbl|DeviceKey, click on it and then Remove.

- Delete Accounts and Cache folders at:

C:\Users\Username\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

- Also delete Microsoft Store local cache files at:

C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Reset.

- Go to Start > Settings > Gaming > Xbox Networking > Fix it.

- Go to Start > Settings > Gaming > Game Mode > Set if OFF.

- Go to Start > Settings > Accounts > Sign-in Options > Privacy > Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

- Press the Windows Key + R. Type WSReset.exe and press Enter.

- Restart Windows.

- If you're using a proxy, please stop using it for now:

- Press Windows Key + R. Type inetcpl.cpl and press Enter. Click the Connections tab, and then click LAN settings. Uncheck the Use a proxy server for your LAN check box. Click Ok.

- Please check if Date and Time is set correct. Uncheck "Set the time automatically", do it manually.

- Run PowerShell as an Administrator again and run the command:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Open Microsoft Store after the installation and login with the correct Microsoft Account.

- Finally, install Xbox App (and Xbox Companion App if you had it) again. Open it and login to the correct Microsoft/Xbox account. If you are on the Xbox Insiders program, click on the profile image and navigate to the settings menu. Head over to the General sub-menu in the Settings menu. Uncheck the “Use advanced installation and management features” option.

- Create a desktop shortcut for the game and run it from there: Open Xbox app, Right click on the game in the left border, a little menu will pop up and one of the options is create a desktop shortcut.

Let me know how it goes.

Subnautica, Dead Cells, Witcher 3, Outer Worlds, Forza Horizon 4, Everspace, SuperHot, Age of Empires 2 on the game pass Ultimate for PC, and i'm about to start playing the Pedro game...

same issue ... can't update any xbox game pass PC games....

have to uninstall /reinstall.

other apps (that are not xbox game pass) are uptated through store without any issue.

for microsoft: dead cells has no cloud saves through xbox live (working on outer world/gears 5..but not dead cells)

Not all Game Pass games sync progress between the two versions on PC and Xbox. My Time At Potia, Dead Cells, Demons Tilt and Outerworlds is an example of this.

In PC don't launch in Game Pass Ultimate