DBFL Susanoo enforcement

Merchants (in general) don't appreciate when the customer initiates a chargeback with their bank, which is why it's always recommended to contact merchant first (even the banks suggest this) to work things out. Since you've already
purchased a product, chargebacks forcibly take the money back, leaving the merchant without their money AND the item (with often no recourse). Microsoft, however, has systems in place to recover from this act, which translates into suspending those accounts.

When a chargeback happens, as far as I've seen, you get hit by Enforcement for "Marketplace Theft". You must be lucky that it wasn't a permanent ban, according to what you've said. All suspensions are dealt with on the
Xbox Enforcement website. Unfortunately, nobody on the forums will be able to help reverse your ban, as the Enforcement team does not post here. On the website, you can try submitting a case review (if
eligible).

Keep in mind that
customer support would be able to help you get a refund on a digital title, and you'll have a better chance at it if you just purchased the game recently and didn't play it. People make accidental digital purchases every day - just be sure to contact Microsoft
first.

Hey there Cursed Susanoo!

Do you have any USB devices plugged into your Xbox One? Try removing all USB devices if you do to see if there's any change with the eject trouble. If you're still having issues, please make sure your Xbox One is plugged directly into a wall outlet, as power
strips aren't supported and may cause troubles. Keep us in the loop with how it goes!

Hello RioT Susanoo,

We use Xbox 360 data for your gamerpic. If you would like to change this, you can do so from a Xbox 360 console. Regarding your Credits, we see that your account is working as expected.

You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
where they will be listed as a refund with a negative amount. We see that you have multiple Credit events pending currently. As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is
beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

Did you report their message?

Try not to rise to baited messages, REPORT, MUTE, BLOCK and move on. These steps will ensure you stay free of suspensions and trolls hate not getting a response.

There is no specific number.